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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
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I was recently appointed to manage our org's ESA C670 - no proper transition document has been handed down to me, so im working may way to get familiarized with the system. Now im in a situation that a 3rd party wants to add a new SMTP connection - m...

zydfm by Level 1
  • 1620 Views
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Hi. some crucial emails being blocked by content filter. that is way I added it to whitelist on HAT overview by adding mail.company.com server name. But unfortunately some emails form company.com still being blocked. Any solution?

I am new to IronPort and having below queries. Please help, 1. If Feature Keys expired, how the IronPort works? Feature Keys :  Outbreak Filters IronPort Anti-Spam Sophos Anti-Virus Do mails go through IronPort, with latest available conf...

spisipati by Level 1
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HI. I test bounce verification in esa. I googled how to do that and found this commands to test bounce verification functionality. Connecting to ESA using telnet: I connected to esa via telnet and write this command bellowtelnet  esa.example.com 25Tr...

Resolved! Cisco ESA DMARC

Dear all I want to ask you few questions. I would be happy if you answer that questions. 1. Should DMARC be configured along with SPM and DKIM? Or, can I only configure DMARC for mail spoofing? 2. DMARC is used for to check the email whether it is sp...