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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 887 Views
  • 2 replies
  • 0 Helpful votes

This week I have had three (of the roughly 4000) internal SMTP servers that are behind our IronPort appliances either get compromised with a virus or have an application generate high volumes (500K) of e-mails. For the SMTP server that was comprimise...

Hi,I have Iron Port Email Security & Web Security product. Can someone suggest me whether the below features are supported by any of the devices:-          Profile filtering---          File filtering ---          WEB content filtering-          URL ...

I just read a discussion about blocking mail basesd on a character setquote:2. Another option is to add the list of character sets to a dictionary text file and refer to that in your message filter.To clarify - Can the Add Terms: field for Dictionary...

Hello Everyone,On the box we have a public listener and a private listener.On the public listener, all emails are processed and delivered to the intended domains [abc.com , example.com] using the public interface ip address only. On the recipient dom...

I have roughly 40,000 mailboxes behind some IronPort appliances.   My question for all of you veteran SMTP admins is how do you handle situations where you have an individual sending multiple e-mails to one of your mailboxes?  It's not really a big e...

Good Morning,We just installed a C370 on our primary MX last night and it working great!!!! My question is, looking at the "System Status" page, I'm showing that I have a message(s) in the queue that are 14 hours old.  Is there a way to "display" all...

I noticed when clicking a WMV/AVI/MPEG attachment in a mail, Windows media player attempts to open, but then states that it can't find the file specified. I also do not have the optio to right-click--> save target as. I notehr workds, we cannot audit...

jbranch by Level 1
  • 1614 Views
  • 4 replies
  • 0 Helpful votes

I have a user that address a domain into their blocklist but it is still coming thru.Is it possible for this to happen when a user has two e-mail addresses attached to their account?Examplebob@domain.com - main e-mailbsmith@domain.com - secondaryE-ma...

scole by Level 1
  • 1642 Views
  • 4 replies
  • 0 Helpful votes

Anyone else using these two products together?If so, how are you using them?We purchased the combination to address outbound e-mail securityand the need to send large files in a secure fashion.We currently are hosting our keys through CRES and allowi...

craigp by Level 4
  • 1543 Views
  • 3 replies
  • 0 Helpful votes

Hello, Cisco IronPort has seen an increase in spam and other unwanted emails originating  from IP addresses registered with and belonging to Yahoo! This spam originates mainly from Yahoo! Mail and Yahoo! Groups email addresses. This increase in spam ...

kyerramr by Level 1
  • 3370 Views
  • 1 replies
  • 0 Helpful votes

Good Morning,We just put our C370 into production a day ago and all that I can say is "WOW!!!!"  This is a great device.  The amount of Spam and invalid e-mails that are being blocked is incredible!!!!  Kudos to the development team and everyone work...