Email Security

Hi All,How can i know my utlised license count on my CES dashboard or anywhere on cisco portal.Purchased 300 user license

Good afternoon, We are planning to upgrade from AsyncOS 14.0 version to 14.2 next month as it seems to be the main and most stable version currently and Cisco recomended us to do so.However, we were wondering if anyone had any issue when upgrading to...

Only once I have received this error on one of our ESA. Need to understand what exactly this means.The Warning message is:The slld was restarted due to an error. A debug file was generated for troubleshooting. Please contact your authorized support c...

Have a cisco Ironport C190 that is using the default ESA certificate for Destination Control. What is the purpose of having a certificate for outbound emails? Typically if you connect to a server you would use their certificate, so why do I need one ...

Hello, After I upgrade an ESA "Cisco C690" device from version 12.5.3-035 to 13.5.4-020 emails are not flowing through now. When I analysis mail logs, I got this message "Failed to add disclaimer as header. Disclaimer has been added as attachment." a...

Hello, Today, we received the following alert: Warning is: Detected service: SMTP without STARTTLS Do you have any idea how to correct this? or to which service / mail communication is related?  

Hello together,I made a check of our Incoming Mail Summary and checked the numbers of the report against the mail_logs. On our SMA we have 9725 Messages which are "Stopped as Invalid Recipients". When I grep the mail_logs with "Rejected by" I just ge...

Good Day Please advise, in terms of checking if esa have Memory issue 

Hello is there a way to see what commits have been applied to a specific content filter, dictionary etc through the gui and or CLI?

Hello colleagues ! We're trying to investigate a customer incident were, someone (massively) deleted emails from a folder under "Policy, Virus and Outbreak Quarantines", and the customer needs to know who actually did it ! To the best of my knowledge...

Hello all,We have to comply to the standards of internet.nl and have to configure ESA for this. (More information about internet.nl see this post: https://community.cisco.com/t5/email-security/esa-internet-nl-cipher-string/td-p/4540206).At the moment...