01-24-2019 01:17 AM - edited 03-17-2019 02:00 PM
hi,everybody
if anyone have deployed 7800or 8800 series ip phone in MRA scenario. there is no problem with jabber MRA fuction. I create an enduser for jabber and 7821 (the same user control jabber and ip phone). the phone firmware was 12.1 . and I'm using the Public CA on expressway-e and expressway-c. the problem is that when the ip phone outside the enterprise network ,when i enter the domain and user name/password . the ip phone failed to register. but once I login the jabber with the same user outside the enterprise network, the ip phone will success to register via MRA. is there any other config I need to notice?
01-24-2019 01:51 AM
01-24-2019 03:54 AM
hi, Shalid Kurunnan
I have checked the public CA is list in CA-Trust-List document. the attachment are console log of ip phone and the capture on ip phone.
01-25-2019 02:33 AM
hi, Shalid Kurunnan
I have captured the whole process when the phone try to login .the attactment are the ip phone console log and expe log with package capture. could you please help to analyse the issue .thanks a lot
01-25-2019 02:33 AM
hi, Shalid Kurunnan
I have captured the whole process when the phone try to login .the attactment are the ip phone console log and expe log with package capture. could you please help to analyse the issue .thanks a lot
01-24-2019 03:56 AM
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