7914 module doesn´t work

[Claudio Quiroz Cabello]

Hello Friends.

I added one second 7914 module at 7960 phone, but buttons on the second expansion module are all amber.

I choose template correct into CUCM 6.1.4 but i don´t have the solution.

Anybody help me please?

[Rob Huffman]

Hi Claudio,

Can you check further down on the Device page;

Expansion Module Information

Module 1	< None > 7914 14-Button Line Expansion Module 7915  12-Button Line Expansion Module 7915 24-Button Line  Expansion Module 7916 12-Button Line Expansion  Module 7916 24-Button Line Expansion  Module
Module 1 Load Name
Module 2	< None > 7914 14-Button Line Expansion Module
Module 2 Load Name

Make sure you've added the Module 2 information

Cheers!

Rob

"Why not help one another on the way" - Bob Marley

[Claudio Quiroz Cabello]

Thank you very much Rob....Now 7914 module works perfectly....