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8 to 8.5 license requirements

Roman Rodichev
Level 7
Level 7

Can someone who had done these confirm please?

1. CM 8 > 8.5, no license required
2. UCONN 8 > 8.5, license required
3. CUPS 8 > 8.5, no license required
4. UCCX 8 > 8.5, license required
It's the first time I see such license requirement inconsistency within the same major version.

5 Replies 5

Hello,

The call manager and CUPS uses the same software feature license , so there is no need even to upload any SW feature license.

As for the unity and UCCX , i am sure that the UCCX needs a SW feature license but as for the unity i am not entirly sure because i heard that there is some changes in the licensing between 8 and 8.5 , that's why you need a license file.

Amer

I now believe that Unity Connection 8 to 8.5 upgrade does not need a license. I was able to upgrade it and licensing looks fine. TAC gave me incorrect info.

That's correct, there's no requirement between Unity Connection 8.0 and 8.5 to apply a new license file. Cisco's Upgrade guide confirms it here, you'll see the Note section reads:


Note     Upgrading from Connection 8.0 to 8.5 does not require a new license file.


new defect CSCto97617

R. Clayton Miller
Cisco Employee
Cisco Employee

No version upgrade CCX8 to CCX8.5 license needed:

http://www.cisco.com/web/ccbu/CRS/8/5/1/SU2/UCCX_851SU2_ReleaseNotes.pdf

Note: Cisco UCCX 8.0(x) customers holding a valid ESW contract can upgrade to Cisco UCCX 8.5(1) SU2 without ordering an upgrade license through the PUT tool.

Current feature lines/counts from your Cisco UCCX 8.0 license automatically carry forward to Cisco UCCX 8.5.

All of the features enabled in your Cisco UCCX 8.0.(x) license will continue to work with Cisco UCCX 8.5(1) SU2.

No additional license is needed unless it is a new requirement.

To enable the license, you can upgrade to Cisco UCCX 8.5(1) SU2 from any version of Cisco UCCX 8.0 (8.0(x) base, or any of its SU versions).