01-15-2016 10:47 PM - edited 03-17-2019 05:31 AM
hi guys
we have 7821 adn 8831 register CUCM 10.5 , when we test SRST to switchover to VG2921,all phone a register normal ,but 8831 call failed , i debug voice ccsip message , i found i digit 3XXX but only sent first dialed on VG ,
*Jan 16 02:40:10.550: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:3@10.30.63.18;user=phone SIP/2.0
Via: SIP/2.0/UDP 11.31.66.166:5060;branch=z9hG4bK12549d44
From: "MeetingRoom 3151" <sip:3151@10.30.63.18>;tag=ac44f2130541000c618f0d6e-5b48e508
To: <sip:3@10.30.63.18;user=phone>
Call-ID: ac44f213-05410008-0831272e-00237561@11.31.66.166
Max-Forwards: 70
Date: Sat, 16 Jan 2016 02:40:10 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP8831G/9.3.2
Contact: <sip:d31805f6-4868-d6cd-acf6-b7bef489fea6@11.31.66.166:5060;transport=udp>
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "MeetingRoom 3151" <sip:3151@10.30.63.18>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,X-cisco-srtp-fallback,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Content-Length: 377
Content-Type: application/sdp
Content-Disposition: session;handling=optional
as the attachement
Ver.txt is the show run/show version/show voice register global/show telephony-service/show voice register all /some information
8831.txt is the debug voice ccsig message when 8831 phone dialed
Any idea why it's only sending one digit
Solved! Go to Solution.
01-18-2016 06:36 PM
Hello,
Configure the following:
config t
voice register pool 1
no digit collect kpml
Try making a test after this, It should work.
Rate the post accordingly.
-Regards,
Kevin Monteiro
01-16-2016 02:40 AM
I have seen this on 7841 phones using cme. If you are using full provisioning srst then enqble digit collect kpml command on voice register pool, apply cre prof and reset the phones
01-18-2016 06:16 PM
tks for your reply.
i will test about the full provisioning srst mode ~~
01-18-2016 06:36 PM
Hello,
Configure the following:
config t
voice register pool 1
no digit collect kpml
Try making a test after this, It should work.
Rate the post accordingly.
-Regards,
Kevin Monteiro
01-18-2016 06:37 PM
Also your missing the following:
config t
voice register pool 1 id network 11.31.66.0 mask 255.255.255.0 codec g711ulaw
01-20-2016 05:38 AM
Amazing , your method is right , i change config like this
voice register pool 1
id network 11.31.66.0 mask 255.255.255.0
no digit collect kpml
codec g711ulaw
dtmf-relay rtp-nte sip-notify
no vad
the problem solves ! thanks a lot ~~
by the way , i search KMPL information on google , that`s a Digit collection for SIP phone , it seem that KMPL has not any problem , and 78XX phone can dial normal , why 8831 not ,is 8831 no support KMPL ?
01-20-2016 11:04 AM
Hi,
There are two mechanism here:
1> Digit collection
2> Digit Relay
1>
When we apply the command " no digit collect kpml" we are making sure we stop digit collection.
Secondly asking it to stop collection of the digit one-by-one for KPML. As KPML is Out-of-band DTMF.
2> Relay comes into picture once the digits have been collected.
Hope this helps..
-Regards,
Kevin Monteiro
01-20-2016 07:50 PM
very helpful !!
thanks a lot ~~~~
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