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8945 phones not registering until after EM login on CME

srosenthal
Level 4
Level 4

I have 8945 phones that when you plug them in new they show on the screen that they are not registering on the CME.  The CME shows the phones registered but do not show a DN attached even though there is a logout profile assigned to the phone.  I can succesfully login to the phone and then when I logout the logou profile is there.

Is it normal for me to have to login to a phone, then logout so that the logout profile will show up?

Seth

2 Replies 2

Hi,

I see issues like this before

Only plz check that type command under ephone is showing your phone model

If not, you need ios upgrade to have voice feature

If it is ok

plz specify your cme and phone fw versions

Regards

Haitham    

The command is under each ephone and I have the voice feature. 

I am running 15.2 code with CME 9.0.

The phones register with the CME as shown by the command show ephone.  But the screen on the phone shows not registered until after I login and then logout of the phone does the logout extension finally show up.

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