9971 edit dial

[Ekin Gumus]

Hi,

I'm not able to edit dial button on missed/placed call menu (in corporate directory this option is available) on 9971 phones. But I see same button on 8941/8945 models. Is there any way I can edit placed/missed calls on 9971 models?

thanks.

[Manish Gogna · Accepted solution]

Hi Ekin,

You don't get the Editdial option if you use the Navigation key to check the call history. If you use the following method, it will work.

Edit Number From Call History

1. Press the Applications button .

2. Select Call History. (Use the Navigation pad and Select button to scroll and select.)

3. Highlight the call you want to edit.

4. Press the EditDial softkey. (You may need to press More softkey first.)

5. Press the right or left arrow on the Navigation bar to move the cursor to the desired location.

6. Press the softkey to delete numbers on the left of the cursor.

7. Press the Call softkey to dial the new edited number.

8. Press the return softkey to return the Call History screen.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/8_0/english/user/guide/book/apps_rt902.html#wp1011242

HTH

Manish