IP Telephony and Phones

We are receiving RTMT alert for HDD for this we checked the "sh hardware" command in which Media Error Count: 83 Other Error Count: 4 Predictive Failure Count : 0 is there need to change the HDD for this server . it is MCS 7835 server & CUCM subscri...

We have setup VPN phone with cucm 8.6 with username and password authentication. Every time phone reset, it ask for the user and password although we enable password persistence in CUCM How to let the phone connect automatically after reset withou...

Hi All, We have a cluster with 4 CUCM nodes (Version 11.5.1 - Latest version for now) in mix mode. We have 7841 IP Phones and we configured Phone Security Profile that makes authentication by mic on the CAPF process. The CAPF is signing the LSC's for...

i made a sip trunk with another country but only calls from my side are working , when they try from their side they get a busy tone , could it be from my side? or calls working from my side narrow down the issue to their configuration? if my extensi...

Hi,When doing some configuration changes , the administrator is asked to :"Restart the Connection Conversation Manager service in Cisco Unity Serviceability for these changes to take effect". However, we can't find this service in the control center ...

Hi, if there will be generated an new LSC Certificat for an phone we would like to get informed via syslog or snmp. Is it possible to get this information from CUCM? Best Regards Daniel

We are replacing a 28XX router with a new ISR 4431. Our old router has the following for it's voice stuff -  no network-clock-participate slot 1network-clock-participate wic 0network-clock-participate wic 1network-clock-participate wic 2network-cloc...

Our customer is  migrating from Cisco CME 8.6 to Cisco BE6K ( version11.5) bundle so we would like to know exact upgrade license count can be calculated from the existing router so New Upgarde licenses can be ordered.   We are having 210 quantity of ...

Hi, Does anyone know how to change MTU size on Cisco 8841 and SPA504 phones? Thank you Dipti

Hi guys, I'm in the process of configuring MGCP gateway and faced some issues with it. SYD-RTR#show diagSlot 0: C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 ports PVDM Slot 0: 16-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughte...

Cisco IP Communicator Softphone: Softphone disappears once launched, the phone appears on the screen than disappears. any knowing issues? please provide soluttion if available. Thanks

If an agent has AA enabled and then walks away from their desk, what happens to the call if it is not answered? Does it go back in queue? If so, where does it go in the queue-first, last, to the next available agent?