Admin configurable ringer on each line

[automatyck]

Hello,

Is there a way for administrators to set a specific ring tone one each line of a Cisco 8861 SIP phone under CUCM 11.5? The admin configurable ringer option on the device configuration page sets the ring tone for all lines, but we need to set a different ring tone for each line on the phone.

I know this can be done from the settings menu on the phone itself, but we are looking for a solution where end users won't be able to change the ringtones once they have been assigned.

Thanks!

[R0g22]

You need to upload/edit distinctiveringlist.xml to the TFTP node. Check through the OS Admin > TFTP section. You can download the existing XML file for ringlist.xml, edit it and then rename to distinctive and upload. Restart the TFTP service post that.

[Jaime Valencia]

No, as you saw, this can only be configured from CUCM at device level, not line level.

If you create the .xml file with only that ringtone you want them to use, they'd be forced to use it.

[automatyck]

Thanks for the response. 

Is there a way to actually assign a different, specific ring tone to each line by editing distinctiveringlist.xml? I could edit this file so that there is only one ring tone available, but then it would force that one ring tone to be used for all the lines. Our goal is to assign a different ring tone on each line and not allow non-admin users to change it.

[Jaime Valencia]

No, the .xml just lists what options are available, but not tie them to a certain line/device or configure them automatically.

You would need to add all the ringtones you want, change them, and then disable access to the settings so that they cannot change it.

[automatyck]

Thanks Jaime. We'd prefer not to disable settings entirely because it prevents the phones from remembering the user's in-call volume preferences. The phone always returns to the default in-call volume when settings is disabled rather than remembering the user's last selection.