09-30-2009 05:49 AM - edited 03-18-2019 10:39 AM
I'm running CUCM 7.1 and Attendant Console 7.1. In the CUCM Directory the numbers of the users are +41614675XXX. the directory numbers of the phones have 4 digits. When I search for a specific user in Attendant Console I never see the line status. I know, that this is because the directory numbers and the line numbers are not identical. So, as I read in several posts use application dial rules or directory dial rules. I tried this in diffrent ways, but never got it to work.
What I'm missing?
Cheers
Peter
09-30-2009 06:35 AM
Exactly how are you configuring the directory lookup dial rules??
HTH
java
if this helps, please rate
09-30-2009 06:44 AM
Hi Java
I configured it like this:
Number begins with: 5
Number of Digits: 4
Total digits to be removed: 0
Prefix with Pattern: +4161467
to get sure I configured a second one:
Number begins with +41
Number of Digits: 11
Total Digits to be removed: 7
Prefix with pattern:
Regards
Peter
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide