Auto attendant CUE SIP Trunking

[kotushaMx]

Hi, 

I'm having problems to redirect incoming call from sip trunk to  CUE AA,

- I have a Cisco 3945 and  a NME-CUE , VID: V04

- the sip trunk provider only gives the last four digits.

- sip trunk number 8800 redirects to extension 100. Works fine.

- sip trunk number 5624 redirects to extension 100. Works fine.

- sip trunk number 8006 redirects to extension 600, which is the AA. Does not work.

- When I dial 600 from any extension AA work fine.

Here is a briefing of the configuration, if you need any more info please let me know. Thank you in advance.

[Nithin Eluvathingal]

Have you changed the codec to the one I mentioned in the dial-peer? i must be G.711alaw

Remove g729 from the voice class code and add G.711alaw.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmetrnsc.html#concept_E1DB826591CD4F4B8BCED03EC4B0FE13

[kotushaMx]

thank you, I will try it tomorrow

[kotushaMx]

I add the transcoder but still does not work, Im attaching configuration, if you can point me to what Im doing wrong I will appretiated.

[Roger Kallberg]

Is your transcoder registered with your CME?

From what I can tell you use 172.16.1.1 for CME, that’s the address you need to use for the SCCP server configuration, not the IP of one of your routers other interfaces. Remove the SCCP server configuration you have put in and add a new using the CME IP and set the version to the maximum it has, usually version 7.

[Nithin Eluvathingal · Accepted solution]

I don’t see that you have configured the required settings for the transcoder to work. The CCM group is not configured, and the IP address mentioned for the SCCP CCM is your second interface used by the ISP trunk. Any changes you make need to take effect by issuing the “no SCCP” command and then re-enabling SCCP. Also changes on telephoney-service need recreate cnf files.

You need to make the following changes to the configurations:

telephony-service
sdspfarm units 10
sdspfarm transcode sessions 30
sdspfarm tag 1 MTP881dfcdf4502

sccp ccm group 1
associate ccm 1 priority 1
associate profile 1 register MTP881dfcdf4502

sccp local GigabitEthernet0/1
sccp ccm 172.16.1.1 priority 1  version 7.0

You can verify the status of the transcoder using the command "show sccp".

[kotushaMx]

thank you I will try it tomorrow

[kotushaMx]

It worked now, thank very much for everything I understood how the transcoder works, this is the final code working,  besides the "no sccp" is also need "shutdown" and turn on "no shutdown" the "dspfarm profile 1 transcode".

!
version 15.7
!
voice-card 0
 dspfarm
 dsp services dspfarm
!
!
voice call carrier capacity active
!
voice service voip
 ip address trusted list
  ipv4 10.187.128.3 255.255.255.255
  ipv4 10.187.128.19 255.255.255.255
  ipv4 10.187.128.0 255.255.255.0
 mode border-element license capacity 30
 allow-connections sip to sip
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 supplementary-service media-renegotiate
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 sip
  bind control source-interface GigabitEthernet0/2
  bind media source-interface GigabitEthernet0/2
  header-passing
  privacy-policy passthru
!
!
voice class uri PSTN sip
 host ipv4:10.187.128.3
voice class codec 1
 codec preference 1 g711alaw
 codec preference 2 g711ulaw
!
!
voice translation-rule 1
 rule 1 /^9\(.*\)/ /\1/
!
voice translation-rule 2
 rule 1 /.../ /XXXXXXX800/
!
voice translation-rule 11
 rule 1 /8800$/ /600/
 rule 2 /8806$/ /600/
 rule 3 /5624$/ /600/
!
!
voice translation-profile PSTN_INCOMING
 translate called 11
!
voice translation-profile SIP
 translate calling 2
 translate called 1
!
interface GigabitEthernet0/0
 ip address 192.168.1.19 255.255.252.0
 duplex auto
 speed auto
!
interface GigabitEthernet0/1
 ip address 172.16.1.1 255.255.255.0
 ip nat inside
 ip virtual-reassembly in
 duplex auto
 speed auto
 media-type rj45
!
interface GigabitEthernet0/2
 ip address 10.65.65.19 255.255.224.0
 duplex auto
 speed auto
!
interface Integrated-Service-Engine4/0
 ip unnumbered GigabitEthernet0/1
 ip virtual-reassembly in
 service-module ip address 172.16.1.2 255.255.255.0
 !Application: CUE Running on NME
 service-module ip default-gateway 172.16.1.1
 no keepalive
!
ip default-gateway 192.168.1.254
ip forward-protocol nd
!
ip route 0.0.0.0 0.0.0.0 192.168.1.254
ip route 10.187.128.0 255.255.255.0 10.65.64.1
ip route 172.16.1.2 255.255.255.255 Integrated-Service-Engine4/0
!
!
nls resp-timeout 1
cpd cr-id 1
!
control-plane
!
mgcp profile default
!
sccp local GigabitEthernet0/1
sccp ccm 172.16.1.1 identifier 1 priority 1 version 7.0
sccp
!
sccp ccm group 1
 bind interface GigabitEthernet0/1
 associate ccm 1 priority 1
**** MAC Address of GigabitEthernet0/2*********
**** GigabitEthernet0/2 is SIP TRUNK Interface*******
***** MTP + 881d.fcdf.4502 *****************
 associate profile 1 register MTP881dfcdf4502
!
!
!
dspfarm profile 1 transcode
 description Hardware Transcoder
 codec g711alaw
 codec g711ulaw
 codec pass-through
 maximum sessions 30
 associate application SCCP
!
dial-peer voice 9000 voip
 description ** INBOUND CALLS from telecoms **
 translation-profile incoming PSTN_INCOMING
 session protocol sipv2
 incoming called-number .%
 incoming uri via PSTN
 voice-class codec 1
 voice-class sip early-offer forced
 dtmf-relay rtp-nte
 no vad
!
dial-peer voice 600 voip
 description ** AA Dial Peer **
 destination-pattern 60.
 session protocol sipv2
 session target ipv4:172.16.1.2
 no voice-class sip early-offer forced
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
!
sip-ua
 no remote-party-id
 retry invite 2
 retry options 1
 timers connect 100
 mwi-server ipv4:172.16.1.2 expires 3600 port 5060 transport udp unsolicited
 sip-server ipv4:10.187.128.3
!
!
!
gatekeeper
 shutdown
!
!
telephony-service
 sdspfarm units 10
 sdspfarm transcode sessions 30
 sdspfarm tag 1 MTP881dfcdf4502
 conference transfer-pattern
 max-ephones 128
 max-dn 128
 ip source-address 172.16.1.1 port 2000
 auto assign 1 to 10 type 7965
 cnf-file location flash:
 cnf-file perphone
 user-locale ES load CME-locale-es_ES-Spanish-12.0.12.0.tar
 network-locale ES
 load 7937 apps37sccp.1-4-4-0
 load 7945 SCCP45.9-2-1S
 load 7965 SCCP45.9-2-1S
 time-zone 9
 time-format 24
 date-format dd-mm-yy
 voicemail 4500
 mwi relay
 max-conferences 8 gain -6
 dn-webedit
 time-webedit
 transfer-system full-consult
 create cnf-files version-stamp Jan 01 2002 00:00:00
!