06-10-2019 03:12 AM
Dears,
Good Day to you all.
i have an issue , i want to change the background image on all telephones .
i did fallow the steps on haw to upload the image and restart the tftp service but nothing change on the telephone .
telephones types are 8851 and 8845
Best Regards .
06-10-2019 03:44 AM
06-10-2019 04:31 AM
06-10-2019 10:08 AM - edited 06-10-2019 10:09 AM
Hi,
Please refer to the below Best Practices White Paper for Cisco 8800 Series Phones. This white paper has all the necessary instructions.
Also, note the following:
Your images must be in PNG format and the dimensions of the full sized image must be within 800 x 480 pixels. Thumbnail images are 139 (width) x 109 pixels (height).
Upload images and List.xml file to all TFTP servers. The directory is Desktops/800x400. Restart the TFTP Service on all TFTP Servers after the upload is done.
06-10-2019 11:39 PM
Thanks for suggestions .
for the List.xml Files it's already there before and forgive me for this cause i am not familiar with this but should i delete the old List.xml and upload the new one after i add the photo directory on it ?
regards
06-11-2019 01:26 AM
1) If you want to configure the same background image on all phones No Need or List.xml. For that, you have to follow the below procedure.
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Thanks,
Haris
06-11-2019 01:27 AM
06-11-2019 05:29 AM - edited 06-11-2019 05:30 AM
Hi Abdullah,
CUCM has default List.xml file and background images. If you want to use custom background images, then you need to update List.xml file using text editor (Notepad or Notepad++) with list of new custom images. Once you update the file, then upload it on all TFTP servers under Desktops/800x480x24 directory. It will overwrite existing List.xml file, then follow the procedure to restart TFTP services.
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