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Backup hangs at 20%

VON CLAWSON
Participant
Participant

CUCM 7.0

Backup gets to TFTP and the tar file reaches 1,044,976KB in size and hangs. No log file is generated that I can find. Trace from DRF indicates the following:

2009-04-02 13:34:09,000 INFO [NetMessageDispatch] - drfMessageReceiver::HandleMessage: Message ID3100 has been validated successfully

2009-04-02 13:34:09,000 DEBUG [NetMessageDispatch] - drfMessageHandler:HandleShowStatus: Received show status request

2009-04-02 13:34:09,003 DEBUG [NetMessageDispatch] - drfMessageHandler:HandleShowStatus: Show status response sent

2009-04-02 13:34:11,139 INFO [NetMessageDispatch] - drfMessageReceiver::HandleMessage: Message ID1120 has been validated successfully

2009-04-02 13:34:11,139 DEBUG [NetMessageDispatch] - {STATE_BACKUP_SERVER_DIRECT} drfBackup:HandleResponse_UPD(Device=-):

This is over and over again in the trace. SFTP server is FreeFTPd.

It is a Manual Backup.

Please rate if this helps.
4 Replies 4

dom_rozzi
Beginner
Beginner

I'm guessing that based on the timelapse since originally posting this, you've been able to determine the cause of the issues, but we ran into this as well. The problem is with freeFTPd.  It has a file size limitation (1GB) and will not complete the backup if the file is larger.  We've been looking for another sftp server that will work (with little success to this point), and had opened a case a while back.  We were advised to use OpenSSH via Cygwin (for backups to a windows server).