10-20-2015 09:15 AM - edited 03-17-2019 04:38 AM
Can i change the banner from telephone cisco 7942 and erase the directory number?
Attached the image and red line show the DN that need to erase from display
Solved! Go to Solution.
10-20-2015 09:44 AM
I am assuming you have CUCM, if so then the number observed in upper right corner comes from "External phone number mask" field on the DN. If the filed is blank then the DN is put there. If you want it to show something else then overwrite the external phone number mask. Keep in mind though that depending no your system configuration the filed may also be used to populate caller ID on outbound calls.
10-20-2015 09:43 AM
Hi,
You need to edit the "Line Text Label" field on the Directory number page on cucm.
Manish
10-20-2015 09:44 AM
I am assuming you have CUCM, if so then the number observed in upper right corner comes from "External phone number mask" field on the DN. If the filed is blank then the DN is put there. If you want it to show something else then overwrite the external phone number mask. Keep in mind though that depending no your system configuration the filed may also be used to populate caller ID on outbound calls.
10-20-2015 10:44 AM
+5 to Chris.
Just to add that on cucme you have to configure "description" under ephone-dn config to let the phone to show that "banner"
HTH
Regards
Carlo
10-20-2015 01:21 PM
thanks
the External phone number mask was a solution.
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