Beep on conference call

[Abhishek Singh]

Is there a way to disable the beeps that other users will hear on the phone if you put them on hold?  During conference calls with multiple people, when one of them puts their phone on hold, everyone else hears a series of beeps every 10 seconds.  I wanted to see if there was a way to turn off the beeps.

CCM : 8.X

Phone types : 796xx- 794xx

Whatever level you reach getting better never stops -- Sachin Tendulkar       

[clileikis]

Hi Abhishek,

Check out the following doc:

https://supportforums.cisco.com/docs/DOC-13450#How_do_I_disable_music_on_hold_MOHplay_silence_for_MOH

HTH,

Chris

[Rob Huffman]

Hi Abhishek,

Just one small addition to the great info from our friend Chris (+5 "C")

Check this setting as well

Service Parameters of CUCM

Suppress MOH to Conference Bridge : This parameter determines whether music on hold (MOH) plays to a  conference when a conference participant places the conference on hold.  Valid values specify True (the system does not play MOH to the  conference when a conference participant presses the Hold button) or  False (the system plays MOH to the conference when a conference  participant presses the Hold button).

This is a required field.

Default: true.

Cheers!

Rob

"Spend your life waiting,
for a moment that just don't come,
Well, don't waste your time waiting" 

-Springsteen

[clileikis]

+5 to you as well Rob for the great response as always!

Chris