Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear All,I have trouble to make my IVR work from the outside on a SIP trunk.The IVR is working by itself. I have tested it using: "application aa" on a ephone-dn.I can see with a "debug voip application script" that the IVR starts when I make a call ...
Hi, i am looking for some help in configuring this in unity - first time setting this up, so I am searching for documentation to do it, but I got a CEO that needs to record voice message and send to 3 different distribution lists in the company (ever...
I note that the device also needs to subscribe to the Mobility Service. There must be a way to enable that service on all devices or a group of devices. How best to do this?
I have a user who accidentally deleted his missed calls on his phone.Is there any way that I can restore them or give him a list of what numbers were in missed calls.He is an attorney thinks he missed a very important call.Thanks for helping!!! ...
Anyone ever seen an instance where faxes are sent/received and they are incomplete? I have a customer with a UC560 that has this issue. Their connectivity is a SIP trunk to the PSTN. This just started happening today.
Hi All,i faced the issue on Call setup issue. Find the below details.Directory Number - 1001. Same Number is mapped in 7940 & 7942 Phones.Dialed Number is 310310.We have the following patterns ( Both are in the same Partition)3XXX - Translation P...
HI, I am using CUCM 8.5, SIP trunks to voice gateways using E1 / T1 lines. We have noticed that at some sites inbound calls that come from private numbers are shown on the phone as coming from "unknown" at some other sites on the same cluster and com...
I just started with a new company, which currently as a remote access VPN setup in place, when connected to the VPN I can access network resources, but unable to get to the CUCM and Unity through the web, do I need to create a network object in the A...
Hi all,I'm trying to configure a Cisco 7975 for SIP.I upgraded the phone to SIP75.9-3-1SR-1S and configured the xml. The phone registers but there is a problem with the lines: on L1&L2, I see a phone icon with an X next to it.The lines don't register...
Does anyone know where I can download this software?
Good day to everyone.Have some trouble, missing ringback when calling from PSTN.(PSTN)----(ITSP)-----sip----(CUBE )-----sip-----(CUCM)-----sccp------(ip phone)ITSP - 192.168.102.10CUBE - 192.168.102.9CUCM - 10.10.2.7CUBE config:voice service voipallo...
All,been working on the UCS since day 1 and have been thrown into a situation with an MCS 7800 series server running CM 6.x that appears to be down. Can't ping it or browse to it. I connected a monitor and USB keyboard to it and got no response. C...
I am curretnly running CM version 7.15. We are going to upgrade to 8.6.2 on our physical servers, then migrate these to a UCS server. I have a few questions:1) We are planning on backing up the 8.6.2, then restore to VM on a UCS server. When we go...
I need to create a group mailbox for confirmation calls. Basically, I want people to be able to call in to leave a message confirming their appointment at our office. There is no need for a hunt group or blast group, as no phones need to ring. I just...
Is there anyway a voice message left in unity can be sent out on email with the actual message transcriped onto the email not just the standard message left by the unity connection messaging system?
