Dear Friends
i have a call forward issue , we have a 17 analog PSTN lines, recently we out-source our toll free no and everything in fine . the only problem is that some subscripers are still calling our office .
i need to configure an extension "777" when ever the subscripers call the will hear the message [ For call center dial "777" ] .
1- so far i created ephone-dn 777 , and i set the call forward all to 92XXXXXXXX (which is our toll-free) but it is giving busy tune
2- i did Translation rule:
voice translation-rule 10
rule 1 /777/ /92XXXXXXXX/
when i use 3 digit it didn`t work at all , but when i use 4 digt "7777" the translation work from inside only , (from out side it allow only 3 digit the fourth digit will reply the welcome message
we are using CUE and 3 digit extention below is my config;
voice translation-rule 10
rule 1 /7777/ /0569460749/
voice translation-profile 1
translate calling 100
!
voice translation-profile Toll-freetoGermany
translate called 10
dial-peer voice 704 pots
corlist outgoing call-international
description Toll-FreetoGermany
translation-profile outgoing OutgoingtoGermany
destination-pattern 7777
port 1/0/0
!
dial-peer voice 705 pots
corlist outgoing call-manager
description Toll-FreetoGermany
translation-profile outgoing OutgoingtoGermany
preference 1
destination-pattern 7777
port 1/0/1
please assist , do i have to use translation rule or Call Forward All
Thxs and happy new year
