Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HiWhat is the difference between these two licensing part# ?Both are same? During Upgradation of CUCM shall I get feature license for CUCM Node either of this part# or is there any difference?UCM-8X-ADD-UWL - Additional Communications Manager 8.x Nod...
We are experiencing problems calling out to China from several different US locations. We are using different carriers at each of those site, but they areall VoIP calls. The calls are from Call Manager 6.1.5 using MGCP gateways at each of the remot...
Interesting problem I can't sort out. I have an 1861 CME connected as an H323 gateway to our call-manager but for all intents it is a stand alone system. I am trying to get the phones on the CME to access the corporate directory on the Call manager...
Dear Support,I need someone to confirm route call from PSTN to AA on Unity Connection 2.x must use translation pattern? I saw most of the discussion mention if want to route PSTN call to AA require translation pattern to transfer the PSTN DN to AA D...
This question has probably been answered a 1000 times but I can not find it quickly in the treads. I am trying to set up busy indicators on an admin 7965 telephone so she knows when her executives are on the phone. I have the BLF / SD buttons program...
Dear all,I am having CCM verion 6.1.2.1000-13 I am planning to upgrade firmware of ip phone model 7941G to new version. But while upating the same the ip phone display error message while trying to fetch the file from TFtp server. Below are current ...
Can you use softphones in a Citrix solution? regards git
I've got a client that has a line set up with an Auto Attendant for employees to call in and leave messages in various voice mail boxes. A few times a day someone will call into that line and it will ring thru to their dispatch center instead of the...
Hi All,We have UCCX 5.0 running backup every day morning. Recently we changed the backup server from 2003 server to 2008 server. We kept the same IP. But after the change, the tar file can't be backed up in the backup server. I looked into the MCVD l...
Hi, I have Unity version 7.0(2.0) with DIRT version 1.1build 7. The server is running Exchange 2003. I can map a drive to the backup server from our Unity server running Exchange 2000, but when I try on the 2003 server, after I log off then I log b...
Customer has CUCME 8.1 and has asked if the last number dialed when call forwarding all can be retained in memory?So customer call-forward-all to 07967111111. He then removes this call forward. Later he wants to again call-forward-all to the same num...
Hi,Does anyone know of a tool that will show mailbox usage for a configuarable or set period of time say 1/2/3/4/5/6 months ?We have nearly used up all our mailbox licenses however I have a strong feeling that there will be quite a few not used throu...
Hi All,Has anyone had problem with upgrading from call manager 4.2.3 to 7.1.3 on a MCS 7825H2. The installation upgraded the BIOS and copied all the files across. Then ejects the DVD and attempts to boot from the hard drive and comes up with an error...
Hi,I have been testing a fxs port within cisco 2600..The signal is gound start.Since I have rebooting C2600, but a phone not received a dialtone.But I have changed signal for loop start and I have rebooting C2600...As a result, a phone received a dia...
Hello,We recently upgraded to CUC v8.x from Cisco Unity 4.x. We do not use DIDs, so everything is an extension which is transferred by the CUC auto-attendant. We have a number of "generic" users that aren't actually people, so they don't need a mai...
