12-05-2011 01:26 AM - edited 03-16-2019 08:22 AM
Hello All
In Call manager for a line i set-up call-forward settings to a gsm number.When i call from a gsm number to my ip phone,in my gsm number ( forwarded one ) i see a Call manager number DN.Call manager seems to make the call but i want to see the calling number.For ex i am calling 2063 ( redirected to 0 532 345 34 55 ) from a gsm phone ( 0 533 456 32 21 ).In my gsm phone screen i want to see tha calling one ( 0 533 456 32 21 ) but i see a call manager number.How can i fix that ?
Thank you...
12-05-2011 01:46 AM
It's a routine request from CUCM users but I am affraid it is working as designed & there is no way to manipulate it with present CUCM versions. Perhaps CUCM 9.x might have a fix for it.
Above behavior is due to the fact that, CUCM initiates a new call leg in offnet-to-offnet call transfer/forward, hence the ANI will be of CUCM end point than the calling PSTN number. I know this is possible with other PBXes ( e.g. Avaya ) but the feature is yet to come to CUCM. I'd be glad to know if someone has achieved it with CUCM.
If it helps, pls rate.
GP.
12-05-2011 01:55 AM
Hi,
On the CUCM look at the Gateway set up page for the outgoing gatway to the GSM
OUTBOUND CALLS
Calling Party Selection --> set to Originator
Callining Party Presentation ----> set to Allowed
Worth a try.
HTH
Alex
12-05-2011 03:45 AM
Thank you for your reply but didn't work
12-05-2011 04:57 AM
This is possible if you use Mobile Connect instead of CFA. CUCM will set the ANI (From) of the remote destination call leg to the original called number and the RDNIS (Diversion) to the enterprise DN. Be advised that your carrier must support/allow this; not all do.
Also, acampbell's idea is something I haven't noticed before. It's worth running a few debugs - such as 'debug isdn q931' on the gateway - to see whether CUCM attempted to use the original ANI or not. Again it's possible that the carrier blocked this value since you don't pay for that TN.
12-05-2011 06:08 AM
Like others have pointed out this can be a Carrier Block or the Carrier is not using the " , By default CUCM sends out the Redirecting number in the ISDN MSG.
See debug here below from debug ISDN q931 of a Call which then forwards out to a Mobile.
Numbers involved calling number
5556666 Calling number
7778888 Called numer ( CUCM number which then forwards the number out ) 8888 ( is the CUCM Int Ext )
8889999 Forwarded number( Mobile Number ) ( this is the number which 8888 is CFWd to )
5556666 Shows up on The Mobile. Even though the call is coming from 7778888 Technically.
Dec 5 13:47:14.423: ISDN Se1/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0014
Sending Complete
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18382
Preferred, Channel 2
Progress Ind i = 0x8A81 - Call not end-to-end ISDN, may have in-band info
Date/Time i = 0x0B0C050D2F0D
Date (dd-mm-yr) = 11-12-05
Time (hr:mnt:sec) = 13:47:13
Calling Party Number i = 0x2183, '5556666'
Plan:ISDN, Type:National
Called Party Number i = 0x81, '7778888'
Plan:ISDN, Type:Unknown
Dec 5 13:47:14.487: ISDN Se1/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8014
Channel ID i = 0xA98382
Exclusive, Channel 2
Dec 5 13:47:14.487: ISDN Se1/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x4B8D
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Progress Ind i = 0x8A81 - Call not end-to-end ISDN, may have in-band info
Calling Party Number i = 0x2183, '5556666'
Plan:ISDN, Type:National
Called Party Number i = 0x80, '8889999'
Plan:Unknown, Type:Unknown
Redirecting Number i = 0x00008F, '8888'
Plan:Unknown, Type:Unknown
So take a look at your debug and see if its something like that, if the number still shows up at your end with the wrong number then your carrier is the issue.
12-05-2011 02:55 PM
It can't be done
Regards
Haitham
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