IP Telephony and Phones

Hello.  My customer is running CUCM 8.5 and Unity 8.5.  Are the following scenarios possible:A.  Internal caller calls internal dn but called party is off hook so calling party gets busy tone but after so many seconds has the option to still leave vo...

Hi, I have installed CUCM 7.0 in VMWare with 100 GB HDD and 1024 MB RAM. I have a CUCM 6.0 running absolutely fine on the same machine. It seems like that I have intermittent network connectivity issues. When I setup a continuous ping I see that ther...

I am running Call Manager 7.1.5 with a CUBE.   I am trying to find out what information is sent out by the Call Manager when making a call across a SIP trunkFor example, am I just sending the External phone number mask or is it actually sending other...

Hi,Can anyone who has completed an upgrade to 8.6 call manager confirm that you need to fully install and switch versions/reload the publisher on 8.6 before you attempt to load the s/w on the subscriber and swiitch versions ?before 8.6 you can upload...

How to change the language on a IP Phone? It's possible directly on Phone?Regards

Hi,Plesae tell me How POE switch will identify connected ip phone doesn,t have external power supply after connecting ip phone to the switch.and wht is the booting preoccess of the ip phone.

HI,We have CUCM7 and i m trying to configure time of day routing to CTI route point XXXXXXX665. In businesshrs 8-16 i want call to be forwarded to number XXXXXXX740 and after hours 16-08 to XXXXXXX741. The problem is that when i call CTI route point ...

Hi,Can anyone tell me that how to access that Alarm and Trace reports which are enabled from Cisco Unified Serviceability webpage? I have enabled Trace on and checked all the concerned traces and alarm but from where i can vioe those. Thanks

We have changed IP addressing of  our VoIP phones from Public Range to Private 10.x.x.x. Our Main Site IP  addresses change took place before I started so don't know if some  configuration change was made on CUCM 6.1.3 to make it work. I changed  the...

Hi All,When we call somebody or receive a call (all calls internal and external) than the first 1-2 seconds are quiet and we or the other person does not hear the salutation i.e. "Hello" Please let me know the cause of such issue. Thanks

Hi,Can anyone tell me whats the difference between Cisco Unified Serviceability and Cisco Unified RTMT. Which tool is most beneficial in order to troubleshoot the voice.

Hi TeamI'm attaching the logs and debug commands of the CME router 3925 with this request .There are ATA 187s and CME (having OS 9.0 beta version that supports ATA 187).The phones connected to the ATA 187 are having only the busy tone.Kindly please h...