Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I've had to migrate a few of our 7941/7961 phones and have run into a small, but significant issue. The phones are connecting to the DHCP server, which returns a response with options 66 and 150 to route to a specific Tftp server. The phones pick u...
Hi !Due to a change of attendant console solution I have (if it is possible) to route a call flow based on calling party number.Actual call flow :Fire alarm (call +32 4 1234567) > PSTN > ISR Cisco > Call Manager v12.0 > (old) attendant console Recept...
Hello I have two SIP gateways (GW1 and GW2 in this order) in a route group configured for Circular distribution algorithm. What do i need to configure to make sure that when GW1 LAN or SIP trunk to ITSP is down, outgoing call that were bound to use G...
Hi guys, I have an 8841 phone that doesnt boot up..when i plug in the ethernet cable the mute button lights up read and the handset led shows red too but nothing else happens even the screen doesnt show anything no cisco logo no nothing just blank.....
Hello, I am needing some assistance with Call Manager logs. I am running CM version 9.1.1.I need to determine if there are any logs that would show me a specific phone's call history. Please advise on the location of where I would locate these logs a...
Hello all, I have the following CUCM setup:• CUCM Publisher - 10.192.33.68• CUCM Primary Subscriber: 10.192.33.60• CUCM Secondary Subscriber: 10.192.41.60• CUCM Tertiary Subscriber: 10.192.33.61• Third-Party SIP Phone (IP Trade T4): 10.192.33.20 I ca...
Hi, Apologies if this has been answered before.Is it possible to transfer a live inbound call to a speed dial number on a 7942 IP Phone.When i have a caller on the phone and i want to transfer to an external number there is no speed dial option,i jus...
We are trying to get the bills from user reports in CDR, but the bill we are getting is truncated. Please suggest any option to get the complete bill for a month.
HiI have an internal ip phone network in my office that utilizes the IP address of the devices to call to/from them. I'm wondering if I can program the SPA 122 to work in the same way?Is there a way to configure it to where dialing it's IP address fr...
Hi all, I have a cucm 12.5 and I have autoregistration, but every time I get the phone registered I have the login request. how can I remove this from the autoregistration? thanks.
I have a user with a voicemail box whose greeting states for urgent calls to press 0 to transfer to another extension. This works if the callers press 0 quick enough. Is there a way to extend the time between the end of the greeting and when the call...
We have the following three model 7970, 7941 and 7965. Want to program on third party call control. Please advise. Their Mac # 001F6C800073, 001FCAE79DA4 and 002155531E02.
Hi all,My setup a bunch of SIP phone numbers I own that forward to an external phone number. For example, I own 2222222222 on our SIP Trunk. We then have a translation pattern that translates the called number to “3333333333”, which is an external nu...
Hello,I wonder if the following concept can be achieved in the CUCM.I want to translate external number0******7133 to the internal 2133.We use the external number as DDI for the conferences but would like to have employees connection to the dial in v...
I am running Call Manager version 9.1.1 at my company and am needing some guidance. We have a number that our employees can call (a hotline type number) that when the line answers an automated message is played presenting the caller with a few optio...
