Call pick up for 78XX ip phones on CME 10.5

[tazi mahmoud]

Hi,

i registered a Cisco 7811 ip phone with CME 10.5, i can't get call pickup working i did the config bellow

telephony-service
max-ephones 20
max-dn 20
ip source-address 10.10.10.1 port 2000
service directed-pickup gpickup
max-conferences 8 gain -6
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00

voice register dn 3
number 9773
allow watch
pickup-call any-group
pickup-group 10

voice register dn 18
number 9785
allow watch
pickup-call any-group
pickup-group 10

when i want to pickup call, i clic on "PickUp button" on 7811, i get busy tone and on "GPickUp", it asks me to enter extension when i do it simply rings this extension like a standard call

Please advice 

Thanks for you

[Nadeem Ahmed · Accepted solution]

can  you please configure under the telephony service

telephony service

call-park system application

no create cnf

create cnf

do the testing let me know if this help

Br,

Nadeem Ahmed

[tazi mahmoud]

It works,

thanks Ahmed