05-24-2018 09:43 PM - edited 03-17-2019 12:52 PM
Hi,
I am using cucm 11.5. i am not able to make to a particular phone from any other ip phones it says"Call cannot be completed you dialed..." but outgoing call from that number works fine. i checked partition and css it is good.
please advise possible reasons ..
05-24-2018 09:54 PM
05-24-2018 09:58 PM
Hi Jaime,
Can you be more specific on "replication issues"
05-25-2018 05:32 AM
Hi there
DB replication issues with your CUCM. You can login to RTMT, CLI or Unified Reporting to check that.
As Java mentioned first place check the partition of the phone and make sure it’s added in the CSS of calling phone. Also check any Unassigned numbers under Route Plan Report
To check DB status
1. At the console or SSH terminal execute “utils dbreplication status” and let it run for a few minutes.
2. Use RTMT to make sure the replicate state was a “2” for all devices.
Unified Reporting Tool.
Hope this helps
Cheers
Rath!
***Please rate helpful posts***
05-25-2018 05:33 AM
Hi there
DB replication issues with your CUCM. You can login to RTMT, CLI or Unified Reporting to check that.
As Java mentioned first place check the partition of the phone and make sure it’s added in the CSS of calling phone. Also check any Unassigned numbers under Route Plan Report
To check DB status
1. At the console or SSH terminal execute “utils dbreplication status” and let it run for a few minutes.
2. Use RTMT to make sure the replicate state was a “2” for all devices.
Unified Reporting Tool.
Hope this helps
Cheers
Rath!
***Please rate helpful posts***
05-25-2018 05:37 AM
Java is talking about replication between cucm nodes being broken. If you have multiple cucm servers in your cluster and you make changes from you pub they might not replicate properly to other nodes in the cluster. Also if phones are registered to two different nodes one might not see the other as being in a registered state. You can check replication in your cluster by doing Utils dbreplication runtimestate from cli on each node. You should see a status of all 2s. I would start however with posting your calling search spaces and partitions assigned to each dn. Screen shot them for review. Also save you config and make sure to apply config to the phone. I find some phone types need this reset to pull the new config sometimes.
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