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02-25-2010 12:08 AM - edited 03-15-2019 09:32 PM
The CCME router indicates that the 7940 phones are picking an ip address but the network settings on the phones don't indicate the IP. On the other hand, the 7975 phones has been correctly assigned an IP but the phone doesn't get it's assigned extension. Output below
SH FLASH
CCME#SH FLASH
-#- --length-- -----date/time------ path
1 31851196 Dec 4 2009 08:48:18 +00:00 c2801-advipservicesk9-mz.124-11.T.bin
2 1821 Jan 30 2007 22:33:34 +00:00 sdmconfig-2801.cfg
3 4734464 Jan 30 2007 22:34:06 +00:00 sdm.tar
4 833024 Jan 30 2007 22:34:28 +00:00 es.tar
5 1052160 Jan 30 2007 22:34:50 +00:00 common.tar
6 1038 Jan 30 2007 22:35:12 +00:00 home.shtml
7 102400 Jan 30 2007 22:35:30 +00:00 home.tar
8 491213 Jan 30 2007 22:35:50 +00:00 128MB.sdf
9 1684577 Jan 30 2007 22:36:24 +00:00 securedesktop-ios-3.1.1.27-k9.pkg
10 398305 Jan 30 2007 22:36:54 +00:00 sslclient-win-1.1.0.154.pkg
12 26102 Dec 7 2009 10:40:36 +00:00 app_fax_detect.2.1.2.3.tcl
13 12262 Dec 9 2009 05:30:00 +00:00 app_faxmail_onramp.2.0.1.3.tcl
14 45056 Dec 9 2009 05:31:36 +00:00 app_faxmail_onramp_callflow.fm
15 660 Jan 30 2010 10:27:18 +00:00 vlan.dat
16 1545603 Feb 18 2010 14:39:42 +00:00 cmterm-7936-sccp.3-3-20.cop
17 5193123 Feb 18 2010 14:44:08 +00:00 cmterm-7975-sccp.8-5-4.cop.sgn
18 703535 Feb 23 2010 10:17:46 +00:00 cmterm-7940-7960-sccp.8-1-2.cop.sgn
SH IP DHCP BINDING
CCME#SH IP DHCP BInding
Bindings from all pools not associated with VRF:
IP address Client-ID/ Lease expiration Type
Hardware address/
User name
192.168.200.29 0100.1fca.e7ce.41 Feb 23 2010 11:25 AM Automatic
192.168.200.30 0100.1fca.362f.6b Feb 23 2010 11:24 AM Automatic
192.168.200.31 0100.1fca.e7ce.40 Feb 23 2010 11:24 AM Automatic
192.168.200.32 0100.1fca.362f.93 Feb 23 2010 11:24 AM Automatic
192.168.200.33 0100.1fca.e7ce.3e Feb 23 2010 11:24 AM Automatic
SH RUN
tftp-server flash:cmterm-7936-sccp.3-3-20.cop
tftp-server flash:cmterm-7975-sccp.8-5-4.cop.sgn
tftp-server flash:cmterm-7940-7960-sccp.8-1-2.cop.sgn
!
control-plane
!
!
!
voice-port 0/1/0
!
voice-port 0/1/1
!
voice-port 0/2/0
!
voice-port 0/2/1
!
voice-port 0/3/0
!
voice-port 0/3/1
!
!
!
!
!
!
!
!
telephony-service
no auto-reg-ephone
load 7960-7940 cmterm-7940-7960-sccp
load 7970 cmterm-7975-sccp.8-5-4.cop.s
load 7936 cmterm-7936-sccp.3-3-20.cop
max-ephones 30
max-dn 50
ip source-address 192.168.200.1 port 2000
max-conferences 4 gain -6
transfer-system full-consult
secondary-dialtone 9
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-dn 1 dual-line
number 5300
name RECEPTION
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
ephone-dn 2 dual-line
number 5301
name RECEPTION
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
ephone-dn 3 dual-line
number 5302
name RECEPTION
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
!
ephone-dn 16 dual-line
number 5316
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
ephone-dn 17 dual-line
number 5317
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
ephone-dn 18 dual-line
number 5318
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
ephone-dn 19 dual-line
number 5319
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
ephone-dn 20 dual-line
number 5320
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
ephone-dn 21 dual-line
number 5321
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
ephone-dn 22 dual-line
number 5322
call-forward busy 5330
call-forward noan 5330 timeout 10
!
!
ephone-dn 23 dual-line
number 5323
call-forward busy 5330
call-forward noan 5330 timeout 10
ephone 1
device-security-mode none
mac-address 0026.99F0.1852
type 7970
button 1:1 2:2 3:3
!
!
!
ephone 5
device-security-mode none
mac-address 001F.CAE7.CE3E
type 7940
button 1:10 2:11
!
!
!
ephone 6
device-security-mode none
mac-address 001F.CA36.36E9
type 7940
button 1:12 2:13
!
!
!
ephone 8
device-security-mode none
mac-address 001F.CA36.2F6B
type 7940
button 1:16 2:17
!
!
!
ephone 9
device-security-mode none
mac-address 001F.CAE7.CE41
type 7940
button 1:18 2:19
!
!
!
ephone 10
device-security-mode none
mac-address 001F.CAE7.CE40
type 7940
button 1:20 2:21
!
!
!
ephone 11
device-security-mode none
mac-address 001F.CA36.2F93
type 7940
button 1:22 2:23
CP-7975
CCME#sh ephone registered
ephone-1 Mac:0026.99F0.1852 TCP socket:[1] activeLine:0 REGISTERED in SCCP ver 12 and Server in ver 5
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:9
IP:192.168.200.26 50791 Unknown 437 keepalive 334 max_line 0 DnD
CP-7940
CCME#sh ephone unregistered
ephone-5 Mac:001F.CAE7.CE3E TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
ephone-6 Mac:001F.CA36.36E9 TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
ephone-8 Mac:001F.CA36.2F6B TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
ephone-9 Mac:001F.CAE7.CE41 TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
ephone-10 Mac:001F.CAE7.CE40 TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
ephone-11 Mac:001F.CA36.2F93 TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
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02-25-2010 04:20 AM
Hi,
Your IP phone loads don't look right , it looks like you have downloaded firmware files for a CM5X and above.
You need to download the correct IOS version and all the associated files for CCME first.
cheers
Mark
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02-25-2010 04:32 AM
Hi,
Mark's right the files you have are for CUCM. You can confirm this by performing a debug tftp events.
I have just upgraded the firmware in a lot of our sites, below is a list of the files that you need on your flash:
SCCP41.8-5-2S.loads
cvm41sccp.8-5-2TH1-9.sbn
jar41sccp.8-5-2TH1-9.sbn
dsp41.8-5-2TH1-9.sbn
cnu41.8-5-2TH1-9.sbn
apps41.8-5-2TH1-9.sbn
Once uploaded you will need to create cnf files again and remove the old load commands and add the new ones in -
load 7961 SCCP41.8-5-2S
Cheers,
Phil
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02-25-2010 04:20 AM
Hi,
Your IP phone loads don't look right , it looks like you have downloaded firmware files for a CM5X and above.
You need to download the correct IOS version and all the associated files for CCME first.
cheers
Mark
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02-25-2010 04:32 AM
Hi,
Mark's right the files you have are for CUCM. You can confirm this by performing a debug tftp events.
I have just upgraded the firmware in a lot of our sites, below is a list of the files that you need on your flash:
SCCP41.8-5-2S.loads
cvm41sccp.8-5-2TH1-9.sbn
jar41sccp.8-5-2TH1-9.sbn
dsp41.8-5-2TH1-9.sbn
cnu41.8-5-2TH1-9.sbn
apps41.8-5-2TH1-9.sbn
Once uploaded you will need to create cnf files again and remove the old load commands and add the new ones in -
load 7961 SCCP41.8-5-2S
Cheers,
Phil
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03-01-2010 04:47 AM
Thanks Guys. I uploaded the correct image files and i'm good to go
cheers
James
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03-04-2010 03:53 AM
Hi,
Please rate useful Posts :-)
Cheers
Mark
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03-04-2010 04:13 AM
Done !..and thanks for the help :-)
