Change timezone for one phone

[Joli Martinez]

We are running call manager and one of our users moved from one location to another.  She will still keep the same DID and extension.  The problem is that her phone is still picking up the timezone from her old location.  How can I change the timezone on just one phone?

thanks

[Maren Mahoney]

Other than a new DateTime Group in a unique Device Pool, as far as I know there is no other way to do this.

SIP Phones get their time either from CUCM itself or from a PhoneNTPReference that it learns from CUCM, and SCCP phones get their time from CUCM. Even if you SSH into the phone and change a setting (like NTP reference) I think it would get overwritten the next time the phone boots, if not before.

[George Sotiropoulos · Accepted solution]

Hello,

You can create a new Device Pool and assign this phone to the new Device Pool. In this Device Pool you will need to specify the corresponding "Date/Time Group" and "Region".

Hope this helps,

George