CISCO 2911 AND CUE VOICEMAIL FASTBUSY

[cigalahgroup]

Hello,

     I have installed CME 12.0 on CISCO 2911 with CUE module, all the SIP phones are registering properly and working fine. When I am trying to call Voicemail number 7000 I get a fast busy tone. I am attaching the cme and cue config please let me know how to resolve.

[Leonardo Santana]

Hi,

Could you delete this dn

no voice register dn 47

After that enter the command:

Router(config-telephony)#create cnf-files

[Scott Leport]

Hi Leonardo,

I think you're right about deleting the voice register DN, but it would be the voice register global area which would need to be reset instead of telephony services. So it would be:

voice register global

 no create profile

 create profile

[Leonardo Santana]

Hi Scott,

You´re right.

Thanks

[cigalahgroup]

I did a trouble shoot step by step

First I did a debug on dial peer to see if its reaching the correct dial peer

Second I i went and checked the settings in CUE and all them were correct

Third I have checked the licenses Where I ran the command

show license status Application

I found Voicemail disabled.

I enabled and started working ..

Thanks