Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We are trying to find reference documentation to help us know the full capabilities of the Cisco 8851 and 8841 etc range of models. In particular the "Line Key X" section under voice -> Phone section.We'd like to know the full range of commands avail...
Hello All, Can CUCM manipulate the Caller ID name that is presented to a called number when calling to the PSTN? If so is there good documentation on how to do it? Thanks!
Hi Pros, Can I set how many time a phone connected to a fxs has to ring? I am trying to forward this number to a voicemail server. Eventhough I have a dial-peer to forward the call,but the FXS keeps ring. For example, I want to forward the call to vo...
Upgraded a customer to the latest version of cucm 12.5 SU4. Before upgrade, the 8851 had a custom background image, but the expansion module had a blank background, which made it easier to read the characters on the screen. Since the upgrade the ba...
Hi,How do i set up a softkey button or without the button, transfer a call directly to a extension's voice mail without ringing the phone. All the phones are configured as SIP Phones and they are all 8841I have CME version 12
Hi I have a vCube running Version 17 and all is configured. Sip Trunk to Webex Calling and another to our PSTN provider (also SIP trunk).Now we were testing some calls and have a strange behavior.The received Invite from Webex contains three lines fo...
Ran across an interesting situation, and I'm playing with in the lab and scratching my head on this. If we want to be able pass through a sip refer (i.e. out of our network) so that the carrier will redirect (transfer) a call and drop us out, then we...
Hi,we have a BE6000 on premise. When we purchased the system 4 years ago we initially bough a 35 UWL starter pack, that we extended by another 5 Enhanced Plus licenses via SWSS. The licensing model now has been changed and all new licenses have to be...
I have a request to set up a night attendant where incoming calls are parked and ring over the Paging system. We are running CUCM 11.5 with CUCN 11.5. I have set up an auto attendant, just not sure how to accomplish parking the call automatically an...
If we have a IP phone number 100 but unregistered and have a route pattern 100 throw to a siemens, Why the call doesn't go to this route pattern?
Hello,a mac address is not shown on the switch port. The switchport ist configured with voice vlan. The telephone is booting uns searches for an ip address.What other verification options are there? Can you help me?
I am trying to utilize the Personal Directory function of the VoIP phones but when trying to access it, it ask for userID and Pin. The problem is I have not set this up for the faculty to utilize. How to have this portion of the Phones to be function...
I have been using a Cisco ASA 5505 for 10 years with a Cisco phone running any connect SSL VPN client. I switched to a Fortinet Firewall l and once a day the SSL VPN drops and the phone is no longer registered and I have to reconnect manually. Has a...
Looking for feedback on the best way to route my DIDs to internal extensions. As of now I have some DIDs defined as DNs in the CUCM which forward all calls to internal DNs. I also have setup translations that use called party mask. With the transla...
Hello, we recently received 2 Cisco CP-8811 phones, and I can't figure out how to get started with them. Currently, we use Polycom phones, which get their provisioning info from an FTP server that contains config files and the "Application". Calls ar...
