Cisco 6921 phone language

[dshumake]

I added a new site in columbia and change the user local to  spanish, columbia.

reset the phone, but it still come up as english.

ccm:  7.1.5

thanks

[Chris Deren]

Did you change the locale on the phones?  When firmware version are you using? Does the locale work on other phone models?

Chris

[dshumake]

yes I change the user locale to spanish, colombia

yes the locale does work on  the 7945 phones

[Chris Deren]

what firmware version?

[Jose Pablo Villalobos Urena]

Derrick,

Update your phones to latest firmware. this WILL fix your proble.

You need at least

cmterm-69xx-sccp.9-0-2-0.cop.sgn

Also make sure this is on ALL NODES have

cm-locale-es_ES-7.1.5.1200-1.cop.sgn
po-locale-es_ES-9.0.2.1000-1.cop.sgn

Please Kudos/rate if this help!

[dshumake]

currently runing

fw:  9.3.3

[dshumake]

i dont mind updating the fw. but adding the new locale file will require a cluster reboot.  that I can not do.

[Chris Deren]

You don't need to add new locales, just upgrade firmware for the phones which does not require system reboot, only TFTP restart and phone reboot.

HTH,

Chris

[Jose Pablo Villalobos Urena]

Derrick,

I think that cuse of CSCue29440

https://tools.cisco.com/bugsearch/bug/CSCue29440

Take one of your phones to 9.0.2, at least just for testing!

Please Kudos/rate if this help!

[Jose Pablo Villalobos Urena]

Derrick,

where you issue fix the load i mention?

Where you able to get the phone on spanish?

Please Kudos/rate if this help!