Cisco 7925G Wireless IP Phone - Missing Hunt Group login/logout button

[Quintin.Mayo]

Hi,

We purchased two 7925G units we want to use the hunt group logout/login feature. From the Cisco documentation the hunt group login/logout button should be under Option > HLog.  We discovered the HLog button isn't available under options for some reason. The phones are using the standard SCCP template, we tried creating a new template but the HLog button isn't listed as on of the unused items.  Can anyone tell me what is needed to add the hunt group login/logout button for this model of phone? Is this a firmware related issue? Any assistance would be greatly appreciated.

Thanks,

[Jonathan Schulenberg]

Use a softkey template to add it.

[Quintin.Mayo]

Hi,

I attempted to add the HLOG button via the template but the HLOG option is not listed as a choice.  Is there a reason why its not available? I have attached a screenshot of the template listing, how can I add the HLOG button to the template?

Thanks for any insight.

[Jonathan Schulenberg · Accepted solution]

That screenshot shows a Line Button Template, not a Softkey Template.

[Quintin.Mayo]

Created new softkey template worked. Thanks