DO I need to configure Cisco

Anupam Singh · ‎08-20-2014

Hi,

Cisco 7960 Sip phones are registered with CME on Cisco 2911 Router. But if I try to register ip phones with sip proxy server it is not accepting proxy ip address. As it it using 'Usecallmanager' for registering phones. When I try to change ip setting in SIPDefault.cnf. It automatically revert back to Usecallmanager for registering phones.

Can Anyone suggest solution please so that I could register phones with sip proxy server ip.

CME#more SIPDefault.cnf
image_version: "P0S3-08-9-00";
call_manager1_addr: "10.15.1.1";
call_manager2_addr: "";
call_manager3_addr: "";
call_manager4_addr: "";
call_manager1_sip_port: "5060";
call_manager2_sip_port: "";
call_manager3_sip_port: "";
call_manager4_sip_port: "";
proxy1_address: "USECALLMANAGER";
proxy2_address: "";
proxy3_address: "";
proxy4_address: "";
proxy5_address: "";
proxy6_address: "";
proxy1_port: "5060";
proxy2_port: "";
proxy3_port: "";
proxy4_port: "";
proxy5_port: "";
proxy6_port: "";
proxy_register: "1";
time_zone: "PST";
dst_auto_adjust: "1";
dst_start_month: "April";
dst_start_day: "";
dst_start_day_of_week: "Sun";
dst_start_week_of_month: "1";
dst_start_time: "02:00";
dst_stop_month: "October";
dst_stop_day: "";
dst_stop_day_of_week: "Sun";
dst_stop_week_of_month: "8";
dst_stop_time: "02:00";
date_format: "M/D/Y";
time_format_24hr: "0";
local_cfwd_enable: "1";
directory_url: "";
messages_uri: "";
services_url: "http://10.15.1.1:80/CMEserverForPhone/serviceurl";
logo_url: "";
stutter_msg_waiting: "0";
sync: "0004723960543944";
telnet_level: "0";
autocomplete: "1";
call_stats: "0";
Domain_Name: "";
dtmf_avt_payload: "101";
--More-- dtmf_db_level: "3";
dtmf_inband: "1";
dtmf_outofband: "avt";
dyn_dns_addr_1: "";
dyn_dns_addr_2: "";
dyn_tftp_addr: "";
end_media_port: "32766";
http_proxy_addr: "";
http_proxy_port: "80";
nat_address: "";
nat_enable: "0";
nat_received_processing: "0";
network_port2_type: "Hub/Switch";

CME#sh voice register global
CONFIG [Version=8.6]
========================
Version 8.6
Mode is cme
Max-pool is 10
Max-dn is 20
Outbound-proxy is enabled and will use global configured value
Security Policy: DEVICE-DEFAULT
Forced Authorization Code Refer is enabled
Source-address is 10.15.1.1 port 5060
Load 7960-40 is P0S3-08-9-00
Authenticate register
Authenticate realm all
Time-format is 12
Date-format is M/D/Y
Time-zone is 5
Hold-alert is disabled
Mwi stutter is disabled
Mwi registration for full E.164 is disabled
Forwarding local is enabled
Video is disabled
Camera is disabled
Privacy is enabled
Privacy-on-hold is disabled
Dst auto adjust is enabled
start at Apr week 1 day Sun time 02:00
stop at Oct week 8 day Sun time 02:00
Call List BLF is enabled

Max redirect number is 5
IP QoS DSCP:
ef (the MS 6 bits, 46, in ToS, 0xB8) for media
cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
af41 (the MS 6 bits, 34, in ToS, 0x88) for video
default (the MS 6 bits, 0, in ToS, 0x0) for service
Telnet Level: 0
Tftp path is flash:
Generate text file is disabled
Tftp files are created, current syncinfo 0004723960543944
timeout interdigit 10
network-locale[0] GB (This is the default network locale for this box)
network-locale[1] GB
network-locale[2] GB
network-locale[3] US
network-locale[4] US
user-locale[0] US (This is the default user locale for this box)
user-locale[1] US
user-locale[2] US
user-locale[3] US
user-locale[4] US Active registrations : 3

Total SIP phones registered: 3
Total Registration Statistics
Registration requests : 6
Registration success : 3
Registration failed : 3
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 21:32:05.035 UTC Tue Aug 19 2014
Last unregister request time :
Register success time : 21:32:05.039 UTC Tue Aug 19 2014
Unregister success time :

CME#sh voice register pool all
Pool Tag 1
Config:
Mac address is 0003.6B54.BCD9
Type is 7960
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP7960G/8.0
DTMF Relay is enabled, sip-notify
Call Waiting is disabled
DnD is disabled
Video is disabled
Camera is disabled
Busy trigger per button value is 0
keep-conference is enabled
registration expires timer max is 3600 and min is 3600
username 5000 password 123abc!
Lpcor Type is none

Transport type is udp
service-control mechanism is supported
registration Call ID is 00036b54-bcd90002-7d9c5274-07362b91@10.15.1.11
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 5000

contact IP address: 10.15.1.11 port 5060

Dialpeers created:

Dial-peers for Pool 1:

dial-peer voice 40002 voip
destination-pattern 5000
session target ipv4:10.15.1.11:5060
session protocol sipv2
dtmf-relay sip-notify
codec g711ulaw bytes 160
call-fwd-busy 5002
after-hours-exempt FALSE

Statistics:
Active registrations : 1

Total SIP phones registered: 3
Total Registration Statistics
Registration requests : 1
Registration success : 1
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 21:31:57.883 UTC Tue Aug 19 2014
Last unregister request time :
Register success time : 21:31:57.887 UTC Tue Aug 19 2014
Unregister success time :

Pool Tag 3
Config:
Mac address is 0002.B9AF.C0F7
Type is 7960
Number list 1 : DN 3
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP7960G/8.0
DTMF Relay is enabled, sip-notify
Call Waiting is disabled
DnD is disabled
Video is disabled
Camera is disabled
Busy trigger per button value is 0
keep-conference is enabled
registration expires timer max is 3600 and min is 3600
username 5002 password 123abc!
Lpcor Type is none

Transport type is udp
service-control mechanism is supported
registration Call ID is 0002b9af-c0f70002-65fcb4a6-2907265f@10.15.1.12
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 5002

contact IP address: 10.15.1.12 port 5060

Dialpeers created:

Dial-peers for Pool 3:

dial-peer voice 40001 voip
destination-pattern 5002
session target ipv4:10.15.1.12:5060
session protocol sipv2
dtmf-relay sip-notify
codec g711ulaw bytes 160
call-fwd-busy 5003
after-hours-exempt FALSE

Statistics:
Active registrations : 1

Total SIP phones registered: 3
Total Registration Statistics
Registration requests : 1
Registration success : 1
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 21:31:55.803 UTC Tue Aug 19 2014
Last unregister request time :
Register success time : 21:31:55.803 UTC Tue Aug 19 2014
Unregister success time :

Pool Tag 4
Config:
Mac address is 0003.6B75.A91C
Type is 7960
Number list 1 : DN 4
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP7960G/8.0
DTMF Relay is enabled, sip-notify
Call Waiting is disabled
DnD is disabled
Video is disabled
Camera is disabled
Busy trigger per button value is 0
keep-conference is enabled
registration expires timer max is 3600 and min is 3600
username 5003 password 123abc!
Lpcor Type is none

Transport type is udp
service-control mechanism is supported
registration Call ID is 00036b75-a91c0002-7bab3ba2-4437ee75@10.15.1.13
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 5003

contact IP address: 10.15.1.13 port 5060

Dialpeers created:

Dial-peers for Pool 4:

dial-peer voice 40003 voip
destination-pattern 5003
session target ipv4:10.15.1.13:5060
session protocol sipv2
dtmf-relay sip-notify
codec g711ulaw bytes 160
call-fwd-busy 5000
after-hours-exempt FALSE

Statistics:
Active registrations : 1

Total SIP phones registered: 3
Total Registration Statistics
Registration requests : 1
Registration success : 1
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 21:32:05.035 UTC Tue Aug 19 2014
Last unregister request time :
Register success time : 21:32:05.039 UTC Tue Aug 19 2014
Unregister success time :

I do welcome any suggestion from anyone.

Regards

problemchild27 · ‎08-20-2014

Hi,

What is the firmware files has the IP Phone been loaded with? Make sure you use SIP based firmwares for the IP Phones.

Thankyou

PC

Anupam Singh · ‎08-20-2014

This is running SIP firmware on all Cisco ip phones. All phones are registered as SIP using voice register global command. Regards

Manish Prasad · ‎08-20-2014

What do you mean by SIP proxy server here ? Do you want SIP phone to register with other sip proxy server but not with CME SIP ?

If yes when you change IP adress on phone to point it to a new proxy server other that CME , what error do you get ? Have enable packet capture on Phone lan interface to see where register request are going and also on SIP proxy server do you receive any request from phone?

Anupam Singh · ‎08-20-2014

Hi Manish,

Yes i would like to register with sip proxy server. following errors come when i try to change proxy server address on pools.

CME(config-register-pool)#voice register pool 1
CME(config-register-pool)#proxy 122.163.54.175
Failed: CME mode!
CME(config-register-pool)#voice register pool 2
CME(config-register-pool)#proxy 122.163.54.175
Failed: CME mode!

if I try to remove cme mode by enabling 'no mode cme' in 'voice register global' mode then it removes the option of configuring proxy address on phones under 'voice register pool' command.

Regards

Manish Prasad · ‎08-20-2014

If you want 7960 to register with other proxy server , then change its tftp ip to 122.163.54.175 from the physical phone itself not from CME.

Here is the link.

Anupam Singh · ‎08-21-2014

Hi,

its too difficult to change tftp server server on phone. Its not giving option to edit on phone even I follow the unlocking steps. I can edit all other configuration sip proxy server from phone, sip line setting etc but can not change network configuration. Its taking network configuration frorm DHCP of router.

once I restart phone all configurations are revert back to same.

Regards

Manish Prasad · ‎08-21-2014

Change option 150 ip under dhcp pool to global ip.

Anupam Singh · ‎08-21-2014

Hi,

Still not able to register with sip proxy server. please find show run output below.

Building configuration...

Current configuration : 10145 bytes
!
! Last configuration change at 18:10:04 UTC Thu Aug 21 2014
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname RedoQCME
!
boot-start-marker
boot-end-marker
!
!
!
no aaa new-model
!
network-clock-participate wic 0
!
no ipv6 cef
ip source-route
ip cef
!
!
!
no ip dhcp use vrf connected
ip dhcp excluded-address 10.10.1.1 10.10.1.10
ip dhcp excluded-address 10.15.1.1 10.15.1.10
!
ip dhcp pool DATA
network 10.10.1.0 255.255.255.0
default-router 10.10.1.1
!
ip dhcp pool VOICE
network 10.15.1.0 255.255.255.0
default-router 10.15.1.1
option 150 ip 122.163.33.51
!
!
no ip domain lookup
ip name-server 78.143.192.10
ip name-server 78.143.192.20
!
multilink bundle-name authenticated
!
!
!
!
isdn switch-type basic-net3
!
!
trunk group ext
!
crypto pki token default removal timeout 0
!
!
voice-card 0
codec complexity high
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
h225 timeout ntf 500
call preserve
h245 caps mode restricted
modem passthrough nse codec g711ulaw
sip
bind control source-interface GigabitEthernet0/1.15
bind media source-interface GigabitEthernet0/1.15
registrar server expires max 3600 min 3600
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
!
voice class h323 1
h225 timeout tcp establish 3
!
!
voice register global
mode cme
source-address 10.15.1.1 port 5060
max-dn 20
max-pool 10
load 7960-7940 P0S3-08-9-00
authenticate register
authenticate realm all
call-forward system redirecting-expanded
tftp-path flash:
create profile sync 0004723960543943
network-locale GB
network-locale 1 GB
network-locale 2 GB
!
voice register dn 1
number 5000
call-forward b2bua busy 5002
allow watch
name SIP 1
!
voice register dn 3
number 5002
call-forward b2bua busy 5003
allow watch
name SIP 3
!
voice register dn 4
number 5003
call-forward b2bua busy 5000
allow watch
name SIP 4
!
voice register pool 1
id mac 0003.6B54.BCD9
type 7960
number 1 dn 1
dtmf-relay sip-notify
username 5000 password 123abc!
no call-waiting
codec g711ulaw
!
voice register pool 3
id mac 0002.B9AF.C0F7
type 7960
number 1 dn 3
dtmf-relay sip-notify
username 5002 password 123abc!
no call-waiting
codec g711ulaw
!
voice register pool 4
id mac 0003.6B75.A91C
type 7960
number 1 dn 4
dtmf-relay sip-notify
username 5003 password 123abc!
no call-waiting
codec g711ulaw
!
voice hunt-group 1 sequential
final 5003
list 5000,5002
timeout 20
pilot 5900
!
!
!
!
!
license udi pid CISCO2911/K9 sn FCZ163379BR
license boot module c2900 technology-package securityk9
license boot module c2900 technology-package uck9
license boot module c2900 technology-package datak9
hw-module pvdm 0/0
!
!
!
username redoq privilege 15 secret 4 RItztkF0kItnl6GrGfyp9UBfMwc6PeNSfVkMYePCEkY
!
redundancy
!
!
!
!
controller VDSL 0/1/0
!
!
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
ip address 1.1.1.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
duplex auto
speed auto
!
interface GigabitEthernet0/1
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/1.1
encapsulation dot1Q 1
ip address 10.1.1.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
!
interface GigabitEthernet0/1.10
encapsulation dot1Q 10 native
ip address 10.10.1.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
!
interface GigabitEthernet0/1.15
encapsulation dot1Q 15
ip address 10.15.1.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
interface BRI0/0/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn calling-number RedoQ
isdn supp-service name calling
isdn static-tei 0
!
interface BRI0/0/1
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn supp-service name calling
isdn static-tei 0
!
interface ATM0/1/0
no ip address
no ip redirects
no ip unreachables
no ip proxy-arp
no atm ilmi-keepalive
pvc 0/38
encapsulation aal5mux ppp dialer
dialer pool-member 1
!
!
interface Ethernet0/1/0
no ip address
no fair-queue
!
interface Dialer0
ip address negotiated
no ip redirects
no ip unreachables
no ip proxy-arp
ip nat outside
ip virtual-reassembly in
encapsulation ppp
dialer pool 1
dialer-group 1
ppp authentication chap callin
ppp chap hostname xxxxxxxxxxxxxxxx
ppp chap password 0 redoqinfinity1
no cdp enable
!
!
!
router eigrp 100
network 10.0.0.0
!
ip forward-protocol nd
!
ip http server
ip http authentication local
no ip http secure-server
ip http timeout-policy idle 60 life 36000 requests 10000
ip http path flash:
!
ip nat inside source list 1 interface Dialer0 overload
ip nat inside source list 2 interface Dialer0 overload
ip route 0.0.0.0 0.0.0.0 Dialer0
!
access-list 1 permit 1.0.0.0 0.255.255.255
access-list 2 permit 10.0.0.0 0.255.255.255
!
!
!
!
!
tftp-server flash:OS79XX.txt
tftp-server flash:P003-08-9-00.bin
tftp-server flash:P003-08-9-00.sbn
tftp-server flash:P0S3-08-9-00.loads
tftp-server flash:P0S3-08-9-00.sb2
!
control-plane
!
!
voice-port 0/0/0
input gain 4
compand-type a-law
cptone GB
timeouts call-disconnect 5
timeouts wait-release 5
connection plar 5900
bearer-cap Speech
!
voice-port 0/0/1
input gain 4
compand-type a-law
cptone GB
timeouts call-disconnect 5
timeouts wait-release 5
connection plar 5900
bearer-cap Speech
!
voice-port 0/2/0
supervisory disconnect dualtone pre-connect
supervisory answer dualtone sensitivity high
no battery-reversal
soft-offhook
input gain 4
cptone GB
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 5000
impedance complex2
bearer-cap Speech
caller-id enable
!
voice-port 0/2/1
supervisory disconnect dualtone pre-connect
supervisory answer dualtone sensitivity high
no battery-reversal
soft-offhook
input gain 4
cptone GB
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 5000
impedance complex2
bearer-cap Speech
caller-id enable
!
!
!
mgcp profile default
!
!
dial-peer voice 1 pots
description *** emergency 999 ***
destination-pattern 999
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
port 0/0/0
forward-digits all
!
dial-peer voice 3 pots
description ** E1 PRI pots dial-peer **
destination-pattern 07412626634
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
incoming called-number .
no digit-strip
direct-inward-dial
port 0/0/0
!
dial-peer voice 11 pots
description *** emergency 999 ***
destination-pattern 999
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
port 0/0/1
forward-digits all
!
dial-peer voice 31 pots
description ** E1 PRI pots dial-peer **
destination-pattern 07412626634
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
incoming called-number .
no digit-strip
direct-inward-dial
port 0/0/1
!
dial-peer voice 100 pots
description *** Services ***
destination-pattern 0[1-6]T
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
no digit-strip
port 0/0/0
!
dial-peer voice 101 pots
description *** Services ***
destination-pattern 0[1-6]T
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
no digit-strip
port 0/0/1
!
dial-peer voice 5999 voip
description ** cue voicemail pilot number **
destination-pattern 5999
session protocol sipv2
session target ipv4:10.15.1.2
dtmf-relay sip-notify
codec g711ulaw
!
dial-peer voice 9281 pots
destination-pattern [2-8].....
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
no digit-strip
port 0/0/1
!
dial-peer voice 9282 pots
destination-pattern [2-8].....
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
no digit-strip
port 0/0/0
!
dial-peer voice 800 pots
description *** Customer Care Services ***
destination-pattern 08.........
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
no digit-strip
port 0/0/0
!
dial-peer voice 801 pots
description *** Customer Care Services Services ***
destination-pattern 08.........
progress_ind setup enable 3
progress_ind alert enable 8
translate-outgoing called 10
no digit-strip
port 0/0/1
!
dial-peer voice 1000 voip
destination-pattern 5...
session protocol sipv2
session target ipv4:10.15.1.1
dtmf-relay sip-notify
codec g711ulaw
!
dial-peer voice 2001 voip
destination-pattern 5...
session protocol sipv2
session target ipv4:10.15.1.11:5060
dtmf-relay sip-notify
codec g711ulaw
!
dial-peer voice 2002 voip
destination-pattern 5...
session protocol sipv2
session target ipv4:10.15.1.1:5060
dtmf-relay sip-notify
codec g711ulaw
!
dial-peer voice 2003 voip
destination-pattern 5...
session protocol sipv2
session target ipv4:10.15.1.12:5060
dtmf-relay sip-notify
codec g711ulaw
!
dial-peer voice 2004 voip
destination-pattern 5...
session protocol sipv2
session target ipv4:10.15.1.13:5060
dtmf-relay sip-notify
codec g711ulaw
!
!
presence
presence call-list
!
sip-ua
no remote-party-id
retry invite 3
retry register 3
registrar ipv4:122.163.33.51 expires 3600
sip-server ipv4:122.163.33.51
host-registrar
!
!
!
gatekeeper
shutdown
!
!
!
line con 0
password

login
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output lat pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
exec-timeout 0 0
privilege level 15
password redoq123
logging synchronous
login local
transport input all
transport output all
!
scheduler allocate 20000 1000
ntp server 85.119.80.232
end

Regards

Anupam Singh · ‎08-21-2014

Manish,

I have got success to change tftp ip (network config)and proxy ip (sip line config) in ip phones only. I can receive calls on extensions from local trunk on router but not able to make calls on any extensions or outside network. it is showing CALLING ( OUT INV) on the phone. The status message on the phone are available in the image attached here.

It will really be helpful if you find any clue with these.

Regards

Manish Prasad · ‎08-22-2014

Now your phone is registered with outside proxy server , so in this case you will not able to call any CME extension from this SIP phone as you are no longer registered with CME. To achieve this you have to dial the whole pstn number for CME extensions so that external proxy server can route back call to you router.

Second , To troubleshoot outside external call from 7960 we need to see sip message exchange between 7960 to external sip proxy , enable packet capture on switchport where 7960 is connected and send across it.

Brian Meade · ‎08-20-2014

I don't think you can do that. CME is going to update those files automatically so you need to use another device for TFTP like a dedicated TFTP server if you want to push out manually updated configs.

Anupam Singh · ‎08-21-2014

Hi,

Thats true. I tries doing change in config files using TFTP server but it still gone back to normal if I restart router or crearting profile in voice register global mode.

I really need to register phones with sip proxy server with a global ip address. Is it possible all phones gets network configurations from cme router but registering with another proxy server?

Regards

Anupam Singh · ‎08-21-2014

DO I need to configure Cisco Unified SRST(Survivable Remote Site Telephony) feature on it then it will register with outside proxy server?

I do welcome any type of suggestion

Regards

Cisco 7960 SIP Phones are registered with CME but its not accepting proxy server IP address.