08-11-2017 12:54 PM - edited 03-17-2019 10:59 AM
CALL FLOW |---- US TFN à US PBX à H323 Trunk à CUCM in India à CTI RP à CRS Line à Agent's Desk Phone
04-19-2018 08:38 AM
Any luck with this?
04-11-2019 08:10 AM
04-11-2019 09:35 AM
We had to disable the 722 codec under the phone config
04-11-2019 10:40 AM
Hi dagyb, that's true, it fixed the issue, thank you very much.
04-11-2019 08:40 PM
You could also try the following Service Parameter instead of completely disabling G.722:
04-12-2019 08:34 AM
04-12-2019 02:22 PM
Hi Evgeny, I had not seen that option neither, although I think it applies only when the device is associated with a recording profile into directory number, not when desktop-recording is used, I guess.
Thank you too for the suggest, it's an another good option.
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