Cisco 8961 , not registered ( rejected )

[hugomdbaez]

Hello to all ,

I have CUCM 8.6.2.22900-9 and a particular case :

A Cisco 8961 is not registered , the message in the CUCM is rejected , and in the phone{s display is Phone not registered .

I have test in a lot of ways ( shut and no sht of the sw port , factory default to the phone , Static IP address ) and nothing works .

Can anybody help me ?

Thanks and best regards

Hugo

[Chris Deren]

Is phone defined in CUCM or are you using auto registration?

What is the status messages log show on the phone?

Did you delete all certs from phone?

Chris

[hugomdbaez]

Chris :

The phone is defined in CUCM .

The messages are :

VPN not configurated

VPN error

MAC.cnf.xml.cgn ( http )

Trusted list updated

updating trusted list

and a loop of this ..........

How can I delete the certs of the phone ??

many thanks

Hugo

[hugomdbaez]

Its registered !!!

THIS MODEL never is registered without a directory number .

Thanks Chris and ALL

Hugo

[Chris Deren]

Great Hugo, so nothing changed and it just started to work?

HTH, please rate all useful posts!

Chris

[hugomdbaez]

Chris , I  add a directory number and the phone was registered inmediatly

Thanks

[antoniodalpasso]

Hallo how do additional a directory Number only with command line?

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[Maren Mahoney]

For CUCM, you don't create Directory Numbers (DNs) via the command line, only the GUI.

Or do you have CUCME (CUCM Express)?

Maren

[antoniodalpasso]

I have only cme created with command line