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hugomdbaez
Beginner

Cisco 8961 , not registered ( rejected )

Hello to all ,

I have CUCM 8.6.2.22900-9 and a particular case :

A Cisco 8961 is not registered , the message in the CUCM is rejected , and in the phone{s display is Phone not registered .

I have test in a lot of ways ( shut and no sht of the sw port , factory default to the phone , Static IP address ) and nothing works .

Can anybody help me ?

Thanks and best regards

Hugo

5 REPLIES 5
Chris Deren
Hall of Fame Master

Is phone defined in CUCM or are you using auto registration?

What is the status messages log show on the phone?

Did you delete all certs from phone?

Chris

Chris :

The phone is defined in CUCM .

The messages are :

VPN not configurated

VPN error

MAC.cnf.xml.cgn ( http )

Trusted list updated

updating trusted list

and a loop of this ..........

How can I delete the certs of the phone ??

many thanks

Hugo

Its registered !!!

THIS MODEL never is registered without a directory number .

Thanks Chris and ALL

Hugo

Great Hugo, so nothing changed and it just started to work?

HTH, please rate all useful posts!

Chris

Chris , I  add a directory number and the phone was registered inmediatly

Thanks

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