Cisco Call Manager License Problem

[ozden ozdugun]

Hi;

I added new license my Call Manager ,but My old licenses seem invalid on the license manager

Thanks

[HARIS_HUSSAIN]

What is CUCM Version , Can you paste a screen shot.

[ozden ozdugun]

I sent the jpeg at the attach file

[Manish Gogna]

Hi Ozden,

This is CUCM 10.x so you need to install the licenses on your Prime License Manager ( PLM ) as PLM manages licenses for CUCM 10.x. if you have installed the licenses on PLM and still the issue is persisting then you can email licensing@cisco.com or call TAC Frontline to open a case with licensing team so that they can validate and provide you the correct license if needed along with instructions on how to do it.

HTH

Manish

[HARIS_HUSSAIN]

Go to Enterprise License Manager

https://<CUCM IP> and choose License Manager.

Search for License>utilization report  to check how many Lic are installed and where it is exceeding.