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cisco copyright 2000 error displayed on 7960 when connecting to 2611XM router”

mehmoodch
Level 1
Level 1

I have cisco 2611 VOIP router

When I connect any phone like 7960 to the VoIP router 2611XM the IP phone gives the following error “cisco copyright 2000

and all the phones keys went disabled.

I had two phones working with this router but when I restarted one phone then that phone started displaying the same error as well.

(On restart the working phone has been broken )

Now I left with only one phone working.

Some of the phones are giving the following error “tftp file not found” even on the same network port where the one phone was working

Can anyone please help me urgently to solve this issue.

Current configuration : 4993 bytes

!

version 12.3

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname xxxx-rt

!

boot-start-marker

boot-end-marker

!

logging buffered 4096 debugging

!

clock timezone cy 2

clock summer-time cy recurring last Sun Mar 3:00 last Sun Oct 4:00

no network-clock-participate slot 1

no network-clock-participate wic 0

aaa new-model

!

!

aaa session-id common

ip subnet-zero

ip cef

ip tcp synwait-time 5

!

!

!

ip dhcp pool one

   network 10.0.10.0 255.255.255.0

   default-router 10.0.10.254

   option 150 ip 10.0.10.254

!

!

no ip domain lookup

ip domain name xxxxx.com

no ftp-server write-enable

isdn switch-type basic-net3

!

!translation-rule 1

Rule 0 474 74

Rule 1 475 75

Rule 2 476 76

Rule 3 477 77

Rule 4 478 78

Rule 5 479 79

!

!

!

!

interface FastEthernet0/0

ip address 10.0.8.254 255.255.255.0

duplex auto

speed auto

!

interface FastEthernet0/1

ip address 10.0.10.254 255.255.255.0

duplex auto

speed auto

!

interface BRI1/0

no ip address

isdn switch-type basic-net3

isdn incoming-voice voice

!

interface BRI1/1

no ip address

isdn switch-type basic-net3

isdn incoming-voice voice

!

ip classless

ip route 0.0.0.0 0.0.0.0 10.0.8.1

ip http server

ip http authentication local

ip http path flash:

!

!

!

tftp-server flash:P00303020214.bin

tftp-server flash:P00305000301.sbn

tftp-server flash:P00403020214.bin

control-plane

!

!

!

voice-port 1/0/0

translate called 1

compand-type a-law

cptone CY

!

voice-port 1/0/1

translate called 1

compand-type a-law

cptone CY

!

!

!

!

dial-peer voice 1 pots

destination-pattern 9T

incoming called-number .

direct-inward-dial

port 1/0/0

!

dial-peer voice 2 pots

destination-pattern 9T

incoming called-number .

direct-inward-dial

port 1/0/1

!

dial-peer voice 3 voip

destination-pattern 7[7-9].

dtmf-relay h245-alphanumeric

codec g711alaw

!

!

telephony-service

load 7910 P00403020214

load 7960-7940 P00303020214

max-ephones 24

max-dn 48

ip source-address 10.0.10.254 port 2000 strict-match

auto assign 170 to 200

timeouts interdigit 8

create cnf-files version-stamp 7960 Apr 30 2004 07:47:14

max-conferences 6

moh music-on-hold.au

date-format dd-mm-yy

web admin system name xxxx password xxxxxx

dn-webedit

time-webedit

transfer-system local-consult

directory entry 1 900441312204748 name Edinburgh

directory entry 2 922551212 name Enet Support

!

!

ephone-dn 1 dual-line

number 747

pickup-group 1

name Console

!

!

ephone-dn 2 dual-line

number 746

pickup-group 1

name Yiangos Nicolaou

!

!

ephone-dn 3 dual-line

number 790

pickup-group 1

name Conference

!

!

ephone-dn 4 dual-line

number 783

pickup-group 1

name Elena

!

!

ephone-dn 5 dual-line

number 785

pickup-group 1

!

!

ephone-dn 6 dual-line

number 784

pickup-group 1

name Kyros Artemis

!

!

ephone-dn 7 dual-line

number 782

pickup-group 1

name George

!

!

ephone-dn 8 dual-line

number 788

pickup-group 1

name Costas

!

!

ephone-dn 9 dual-line

number 786

pickup-group 1

name Seat 5

!

!

ephone-dn 10 dual-line

number 789

pickup-group 1

name seat 5b

!

!

ephone-dn 12 dual-line

number 776

pickup-group 1

name seat 6b

!

!

ephone-dn 20 dual-line

number 775

pickup-group 1

name Console

!

!

ephone 1

username "xxx" password xxxxx

mac-address 000D.28E8.1274

fastdial 6 999429323 name harrys

speed-dial 1 900441312204748 label "Edinburgh"

paging-dn 1

type 7960

button 1:1 2:20

!

!

!

ephone 2

mac-address 000D.290A.C332

speed-dial 1 900441312204748 label "Edinburgh"

type 7960

button 1:2 2:1

!

ephone 3

mac-address 000D.290B.CA16

speed-dial 1 900441312204748 label "Edinburgh"

type 7960

button 1:3

!

!

!

ephone 4

mac-address 0009.B7AA.13E7

speed-dial 1 900441312204748 label "Edinburgh"

type 7910

button 1:4

!

!

ephone 5

mac-address 0009.B7AA.1349

speed-dial 1 900441312204748 label "Edinburgh"

type 7910

button 1:5

!

!

!

ephone 6

mac-address 0009.B7AA.13E4

speed-dial 1 900441312204748 label "Edinburgh"

type 7910

button 1:6

!

!

!

ephone 7

mac-address 0009.B7AA.13D6

speed-dial 1 900441312204748 label "Edinburgh"

type 7910

button 1:7

!

!

ephone 8

mac-address 0009.B7AA.1562

speed-dial 1 900441312204748 label "Edinburgh"

type 7910

button 1:8

ephone 9

mac-address 0009.B7AA.154C

speed-dial 1 900441312204748 label "Edinburgh"

type 7910

button 1:9

!

ephone 10

mac-address 0009.B7AA.157C

speed-dial 1 900441312204748 label "Edinburgh"

type 7910

button 1:10

ephone 12

mac-address 0009.B7AA.1419

speed-dial 1 900441312204748 label "Edinburgh"

type 7910

button 1:12

!

ntp clock-period 17208419

ntp server 193.49.205.19

2 Replies 2

mehmoodch
Level 1
Level 1

I am not sure that something is wrong with 2611XM router or not. But no new IP Phone can not be connected to the router. Even when I plugged out a working phone and plunged in back that stopped working and there is only one thing displayed on the screen Cisco copyright 2000.

If any one has any idea please help me, I cant restart the router because I am afraid if only one working phone may be broken when this try to reestablish connection.

You should start updating both router IOS, and phone firmware.