Hi All - I am having an issue with the sidecars that are attached to our 7962 phones. The lights are not flashing amber when calls are incoming. I supercopied the phone and the new phone does flash. I thought be default all inbound calls should ring with an amber light. Is there a setting on the phone or something in call manager that i am missing. I want the reception phones to be consistent and they are not at this time. Thanks in advance for any suggestions.
Don't you need a 7915 for a 7962?
I thought the 7914 were only for the 7961s.
GTG
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They are 7915...i had a typo. Thank you for pointing that out.
Are they shared lines? SDs? BLF SDs?
They are all BLF SDs.