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Cisco Expansion Module 7915

bradhornung
Level 1
Level 1

         Hi All - I am having an issue with the sidecars that are attached to our 7962 phones.  The lights are not flashing amber when calls are incoming.  I supercopied the phone and the new phone does flash.  I thought be default all inbound calls should ring with an amber light.  Is there a setting on the phone or something in call manager that i am missing.  I want the reception phones to be consistent and they are not at this time.  Thanks in advance for any suggestions.

5 Replies 5

Gordon Ross
Level 9
Level 9

Don't you need a 7915 for a 7962?

I thought the 7914 were only for the 7961s.

GTG

Please rate all helpful posts.

Please rate all helpful posts.

They are 7915...i had a typo.  Thank you for pointing that out.

brmeade
Level 4
Level 4

Are they shared lines?  SDs? BLF SDs?

They are all BLF SDs.

Hello, I know this is very old post but I am running into similar issue.....have you ever got this resolved?
Active load-SCCP42.9-4-2SR1-1S
Model 7962G with 2 modules