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Cisco IP communicator with two wireless headsets

MikkoP
Level 1
Level 1

I use the Cisco IP Communicator 8.6.6.0 and I have two Plantronics Voyager Focus UC wireless headsets.

I need to connect both headsets to the IP communicator, so that one person can take calls with one pair and another person can listen to the calls. Similiarly what one would do with the Y-splitter cable and a physical IP phone.

 

Is there any way to do this with the Cisco IP Communicator?

1 Accepted Solution

Accepted Solutions

in some occasions (this will depend on the audio drivers/tools on the client)

in Communicator you may be able to select "audio mixer" as output device instead of headphone or speakers

then in the mixer you may be able to select two headphones as output and adjust the volume

 

give it a try, you'll never know....

this link discusses a tool called audio router

this link discusses microsoft stereo mix

View solution in original post

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

I don't see how that would be possible.

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello,

 

It seems that there is no way to implement this, since on the Audio Preferences you can select just one audio source.

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies

in some occasions (this will depend on the audio drivers/tools on the client)

in Communicator you may be able to select "audio mixer" as output device instead of headphone or speakers

then in the mixer you may be able to select two headphones as output and adjust the volume

 

give it a try, you'll never know....

this link discusses a tool called audio router

this link discusses microsoft stereo mix