IP Telephony and Phones

Could you help me understand how to match incoming pots dial-peer with voice-port?I have isdn pri trunks and I need to match evry trunk by using port on dial-peer.it's written: "Voice-port (associated with the incoming call setup request) with config...

Hi,   I have 2 sets of phones, 7821 & 7861. They are both registered at the same site. The 7821 phones work fine, but I have voice quality issues on external and incoming calls on 7861 phones. Callers complain of receivers voice sounding robot-like. ...

busy light come up often on one IP phone only. All the others are woking fine.   Tried rebooting/reseting/reconfiguring the IP Phone, still no avail and DND is not turned on

Hi everybody, I have inherited a Cisco IP phone system and whilst I have picked up some basics, I am stuck with one particular problem. We cannot VNC into computers that are connected through the Cisco IP Phones. Here is what I know:We are running Ci...

Hi, what is the correct way to pull phones out which don't have EM logged in users ?  I am using "select fkdevice from extensionmobilitydynamic where logintime is NULL" , but not sure ...     Thank you 

I have a cisco 8845 Video IP phone which is connected to the internet by a LAN cable connected to wall port. My computer is getting the internet by connecting the computer to the Pc port of the IP phone. But the problem is Sometimes computer showing ...

Im working on a LAB environment where i need to switch the phones from CUCM 8 , CUCM11 and CME 8.x And i have all the supported firmware's for the CISCO IP Phones   But when it comes to CME and if the Phone firmware version is higher than which it su...

Hi All,   Is it possible to make a video call from Cisco Spark kit (CE9) to Polycom conference which is in Polycom DMA ? As the Spark kit is in SIP protocol and Polycom conferencing is in H323 protocol.    Regards, Raj

Hello guys   I have a doubt. The only licenses available for CUCM 11.5 and 12.0 are:    UCL: Essential - Basic - Enhanced - Enhanced Plus  CUWL: Standard - Professional ?????   Because I have read all the following link but in other websites I see th...

Hi,i've got Cisco CUCM 10.5.2 and the Extension Mobility function is on.I've configured a remote destination profile using the same DN of user's Device profile. We have a voicemail system behind the remote phone and then I set 30 "seconds to avoid co...

My company is having a problem with users turning down the Speaker volume on the phone(7281) and missing on broadcast announcements. Is there a way to lock the phone speaker volume to max? The ring volume feature does not affect broadcast announcemen...

It has been determined that our organization is unable to afford the costs associated with SmartNet support, and we are just going to have to use the controller without any support contract whatsoever. I am going to try to take some proactive steps t...

I have a strange issue with one of my 8865 IP Phones.  I have the phone set up as an 8865 IP Phone because that's what it is.   It appears in Callmanager as:     When I click on the IP Address of the phone to bring up the web page of the device, thi...