cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
682
Views
0
Helpful
5
Replies

CISCO PHONE TIME CORRECTION

cmabindla
Level 1
Level 1

Good day SIr/Madam

 

The CISCO Phone time is not correct how can I change their time to be correct.

 

Regards

5 Replies 5

Dennis Mink
VIP Alumni
VIP Alumni
What product?
Please remember to rate useful posts, by clicking on the stars below.

George Sotiropoulos
Cisco Employee
Cisco Employee

Hello,

Can you clarify which Cisco IP Phone model (88XX? 79XX)and on what platform it is registered (CUCM or CME)?

Kind regards,

George

 

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies

Good day George

 

We are using CISCO Unified CM Console (System version: 9.1.2.12901-3 Unrestricted

 

Have the following CISCP Phone Models:

CISCO IP PHONES CP -6941

CISCO IP PHONES CP-6911

CISCO IP PHONES CP-7821

 

There's a Voice Server

Regards

 

CHUMA MABINDLA

1) The phone will get time from CUCM & CUCM will Get Timing from NTP.
So to fix the issue you have to make sure CUCM is getting the correct time from NTP.

2) Do an SSH Session to CUCM and execute below command to check
utils ntp status


*** Please rate helpful post; Mark "Accept as a Solution" if applicable

Thanks,
Haris

You will need to connect via SSH to your CUCM Pub and issue the command "utils ntp status" to identify if everything is fine.

You may find all the info you need on the following post:

https://community.cisco.com/t5/collaboration-voice-and-video/changing-the-ntp-source-in-cucm-from-cli-and-other-helpful/ta-p/3157615

 

Hope This Helps

George

Please Rate Posts (by clicking on Star) and/or Mark Solutions as Accepted, when applies
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: