12-14-2022 04:56 AM
Hello,
I want to monitor Available Members from Hunt List. I go to in RTMT to Performance-Hunt Lists-MembersAvailable but I always get 0, even if there are agents that are loged in.
Does someone know, how to resolve this?
12-14-2022 04:57 AM
12-17-2022 04:09 AM
Instead of Available Members from the Hunt List category, monitor the parameter "Line Group Members Available" from the "Cisco Hunt Pilots" category.
Maren
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