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Beginner

cisco unified presence 8.6 - MCS7825H3

Hi there,

I am trying to install CUP8.6(4) on the MCS 7825H3 server but it fails and gives error message that "There are no deployments provided by this software that support this hardware" I have also attached picture.

I have had already run the Media Check and that passed so it very strange. My second question is do I have to build RAID first before start installation because I see NO RAID disk message during the installation.

Thanks

2 ACCEPTED SOLUTIONS

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Cisco Employee

cisco unified presence 8.6 - MCS7825H3

Hi Muhammad,

Here is the hardware vs software compatibility matrix for CUPS 8.x:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/compatibility/cupcompatibility8x.html#wp191299

You need to have 6GB of memory for this to install successfully.

As for the RAID query, please refer to the install guide which talks about the same:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/installation/guide/Reference.html#wp1110599

HTH.

Regards,

Harmit.

View solution in original post

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Hall of Fame Master

cisco unified presence 8.6 - MCS7825H3

Check out the compatibility info:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/compatibility/cupcompatibility8x.html

How much RAM does the server have?

Media check only checks the checksum of the file, it does not validate the hardware.

HTH,

Chris

View solution in original post

5 REPLIES 5
Highlighted
Cisco Employee

cisco unified presence 8.6 - MCS7825H3

Hi Muhammad,

Here is the hardware vs software compatibility matrix for CUPS 8.x:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/compatibility/cupcompatibility8x.html#wp191299

You need to have 6GB of memory for this to install successfully.

As for the RAID query, please refer to the install guide which talks about the same:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/installation/guide/Reference.html#wp1110599

HTH.

Regards,

Harmit.

View solution in original post

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Beginner

cisco unified presence 8.6 - MCS7825H3

So is that means we dont need to configure RAID for MCS 7825H3, it will be done by system installer during the installation?

Highlighted
Hall of Fame Master

cisco unified presence 8.6 - MCS7825H3

Check out the compatibility info:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/compatibility/cupcompatibility8x.html

How much RAM does the server have?

Media check only checks the checksum of the file, it does not validate the hardware.

HTH,

Chris

View solution in original post

Highlighted
Beginner

cisco unified presence 8.6 - MCS7825H3

Chris

Server has 2GB RAM installed on it

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Hall of Fame Master

cisco unified presence 8.6 - MCS7825H3

That is your problem, see the notes in the compatibility guide on RAM requirements.

Chris

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