cisco unity connection : List in directory status

[uday kiran]

All,

 Customer doesn't want to have "List is in directory" option on the welcome greeting. Is there a way to remove it??

They don't want customer an option to choose the option.

Any help is much appreciated..

Thankks

[Dennis Mink]

go to Templates>user templates and choose the template you applied to your users,

and untick the box "List in Directory".

that should make that option disappear when a user calls into his/hers voicemail

cheers

[Rob Huffman]

Hi there,

In addition to the great info from my friend Dennis (+5)

You may want to check here as well;

Directory Listing

You specify whether users in a COS can choose to be listed in directory assistance. Directory assistance is the audio listing that users and outside callers use to reach users and to leave messages for them.

Do the following procedure to allow users to choose (by using the Cisco Unity Assistant) whether to be listed in directory assistance.

To Allow COS Members to Choose Whether to Be Listed in Directory Assistance

---

Step 1 In Cisco Unity Connection Administration, find the COS that you want to change, or create a new one.

Step 2 On the Edit Class of Service page, under Directory Listing, check the Allow Users to Choose to Be Listed in the Directory check box.

Step 3 Click Save.

Cheers!

Rob