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Cisco Unity Connection Upgrade failed from 10.5.2 to 11.5.1 no space on device

Yaniv Malachi
Level 1
Level 1

Hi

i have a unity connection 10.5.2.12901-1 Unrestricted and i try to 

upgrade the system to version 11.5.1.su2 , I start the process

but i get an error that the upgrade were failed , so i look at the log file and saw that

in my active partition i have 100% and i thinking that it's my problem ,

here it the output of the command " show status " before and after upgrade failure

admin:show status

Host Name          : cuc
Date               : Tue Jun 6, 2017 14:27:37
Time Zone          : xxxx
Locale             : en_US.UTF-8
Product Ver        : 10.5.2.12901-1 Unrestricted
Unified OS Version : 6.0.0.0-2

Uptime:
 14:27:38 up 609 days,  3:31,  1 user,  load average: 0.34, 0.59, 0.65

CPU Idle:   81.05%  System:   05.26%    User:   12.64%
  IOWAIT:   00.00%     IRQ:   00.00%    Soft:   01.05%

Memory Total:        3925868K
        Free:         123180K
        Used:        3802688K
      Cached:         666548K
      Shared:              0K
     Buffers:          16720K

                        Total            Free            Used
Disk/active         29705184K        6570924K       22832468K (78%)
Disk/inactive       29705120K       21647520K        7755808K (27%)
Disk/logging       103432216K       34911368K       63266768K (65%)

and here it after the upgrade failed admin:show status

Host Name          : cuc
Date               : Wed Jun 7, 2017 00:17:40
Time Zone          : xxxx
Locale             : en_US.UTF-8
Product Ver        : 10.5.2.12901-1 Unrestricted
Unified OS Version : 6.0.0.0-2

Uptime:
 00:17:42 up  7:07,  1 user,  load average: 1.85, 0.92, 0.64

CPU Idle:   28.87%  System:   08.25%    User:   62.89%
  IOWAIT:   00.00%     IRQ:   00.00%    Soft:   00.00%

Memory Total:        3925868K
        Free:         153572K
        Used:        3772296K
      Cached:         830064K
      Shared:              0K
     Buffers:          38988K

                        Total            Free            Used
Disk/active         29705184K              0K       29704700K (100%)
Disk/inactive       29705120K       27838892K        1564436K (6%)
Disk/logging       103432216K       35019740K       63158396K (65%)

also get that error message

Java HotSpot(TM) Client VM warning: Insufficient space for shared memory file:
   6808
Try using the -Djava.io.tmpdir= option to select an alternate temp location.

this is the first time i have this error and  i have upgrade unity before and didn't get any error

any ideas how can i solved this problem ?

Regards

Yaniv

2 Replies 2

Dennis Mink
VIP Alumni
VIP Alumni

its a VM, give it more disk space

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James Hawkins
Level 8
Level 8

Hello,

I am seeing the same issue when I try to upgrade from Unity Connection 11.0 to 11.5.

Did you resolve this problem? If yes please let me know how.

Thanks

James