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CME 8.6 call routing based on time

In CME 8.6, non-office hours end users call should be forward to the mobile number.

In Holidays all the calls should be forwared to remote destination, In CME 8.6 it is poosible call routing based on time and Holiday ?

1 Accepted Solution

Accepted Solutions

Hi,

You should change the call flow a bit, create an ephone-dn which call forward all to hunt group 800. Then use night service in this ephone-dn.

HTH,

Alex

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