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CME 9.0 Upgrade Registration Rejected Max Phones Exceeded

jeremy.hudgeons
Level 1
Level 1

Recently upgrade to CME 9.0 and after ios and phone firmware upgrade I received the error Reg Rej - Max Phones... The CME was operational prior to the upgrade, Show license all showed the license active and the EULA accepted, Telephony-service had existing max-ephones configured. Entered the max-ephone command again with same information and I was prompted for the EULA to accept and phones began to register. Just wanted to put this out there for anybody else that comes across this problem.

25 Replies 25

I am so sorry ? I now out side the office ??? but if you can we do it tomorrow ? I am so sorry again and apologize ??

Many Thanks

Rashid

Hi Aman ,

Kindly could you remote my PC ??

Teamviewer info is :

ID:

301 549 058

Password :

5400

Hi Rashid,

can u try booting the router with old IOS and check if the error is still coming or not ?

use commadn boot system flash:c2900-universalk9-mz.SPA.151-4.m3[check the name]

share output of show license detail cme-srst

regds,

aman

Hi Rashid,

any updates if your problem is resolved or pending.

regds,

aman

Hi Aman,

its still??? and I do not know what i do now??!!

Thanks

Rasheed

Hi Aman,

how are you? this is the Sharing of output of show license detail cme-srst as the following :

show license detail cme-srst

Feature: cme-srst                        Period left: 8  weeks 3  days

Index: 1        Feature: cme-srst                          Version: 1.0

        License Type: EvalRightToUse

        License State: Active, Not in Use, EULA accepted

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 3  days

            Period used: 17 hours 1  minute

        License Count: 0/0  (In-use/Violation)

        License Priority: High

        Store Index: 7

        Store Name: Built-In License Storage

Hi Rashid,

Did u try booting the router with OLD IOS and then, check for show license detail cme-srst?

regds,

aman

Hi Aman

yes i do it ?? but Problem is still ??!!  and i try new version which is

c2900-universalk9-mz.SPA.154-1.T.bin  and it is the same !!??

Thanks

Rashid

Hi Rashid,

I have sent you the Private message.

regds,

aman

guihua xu
Level 1
Level 1

Have you ever solved the problem? I have the same problem when I upgrade the CME from 7.1 to 8.6.

the version 7.1 don't support 6921.but when I upload the IOS&CME firmware,and reload.It appeared that

registration rejected max phones exceed....anyone can help me ?Thank you.

guihua xu
Level 1
Level 1

Have you ever solved the problem? I have the same problem when I upgrade the CME from 7.1 to 8.6.

the version 7.1 don't support 6921.but when I upload the IOS&CME firmware,and reload.It appeared that

registration rejected max phones exceed....anyone can help me ?Thank you.