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Beginner

CME Call Pickup Groups

Hello,

If I am reading this right a call pickup group allows everyone in that group to pickup  each others calls.  If that is correct I am looking for a way to have a group of DNs all able to pickup a single other DN.  possible?   

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Hall of Fame Master

Re: CME Call Pickup Groups

Yes. Extension ddirect pick-up, described in documentation.

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1 REPLY 1
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Hall of Fame Master

Re: CME Call Pickup Groups

Yes. Extension ddirect pick-up, described in documentation.

View solution in original post