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CME Call Pickup Groups

reb-gun3000
Level 1
Level 1

Hello,

If I am reading this right a call pickup group allows everyone in that group to pickup  each others calls.  If that is correct I am looking for a way to have a group of DNs all able to pickup a single other DN.  possible?   

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1 Accepted Solution

Accepted Solutions

paolo bevilacqua
Hall of Fame
Hall of Fame

Yes. Extension ddirect pick-up, described in documentation.

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1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Yes. Extension ddirect pick-up, described in documentation.