CP-7925 cannot associate to CME

[l.buschi]

I have a CME ver 11.7 and a CP-7925G.

Cme 7925 cannot associate to my CME, show debugs tftp events is the following:

006173: Oct 30 15:19:49.060: DHCPD: checking for expired leases.
006174: Oct 30 15:20:04.116: TFTP: Looking for CTLSEP5475D0784664.tlv
006175: Oct 30 15:20:04.416: TFTP: Looking for WLAN5475D0784664.xml
006176: Oct 30 15:20:04.608: TFTP: Looking for WLANDefault.xml
006177: Oct 30 15:20:04.812: TFTP: Looking for SEP5475D0784664.cnf.xml
006178: Oct 30 15:20:04.812: TFTP: Opened flash:/its/vrf1/SEP5475D0784664.cnf.xml, fd 4, size 1460 for process 119
006179: Oct 30 15:20:04.836: TFTP: Finished flash:/its/vrf1/SEP5475D0784664.cnf.xml, time 00:00:00 for process 119
006180: Oct 30 15:20:05.264: TFTP: Looking for Ringlist.xml
006181: Oct 30 15:20:05.468: TFTP: Looking for DistinctiveRingList.xml
006182: Oct 30 15:20:05.468: TFTP: Opened flash0:/ringtones/DistinctiveRingList.xml, fd 4, size 2823 for process 119
006183: Oct 30 15:20:05.532: TFTP: Finished flash0:/ringtones/DistinctiveRingList.xml, time 00:00:00 for process 119
UC-ANTEA#
006184: Oct 30 15:21:26.744: TFTP: Looking for CTLSEP5475D0784664.tlv
006185: Oct 30 15:21:27.068: TFTP: Looking for WLAN5475D0784664.xml
006186: Oct 30 15:21:27.264: TFTP: Looking for WLANDefault.xml
006187: Oct 30 15:21:27.460: TFTP: Looking for SEP5475D0784664.cnf.xml
006188: Oct 30 15:21:27.460: TFTP: Opened flash:/its/vrf1/SEP5475D0784664.cnf.xml, fd 4, size 1460 for process 119
006189: Oct 30 15:21:27.480: TFTP: Finished flash:/its/vrf1/SEP5475D0784664.cnf.xml, time 00:00:00 for process 119
006190: Oct 30 15:21:27.836: TFTP: Looking for Ringlist.xml
006191: Oct 30 15:21:28.052: TFTP: Looking for DistinctiveRingList.xml
006192: Oct 30 15:21:28.052: TFTP: Opened flash0:/ringtones/DistinctiveRingList.xml, fd 4, size 2823 for process 119
006193: Oct 30 15:21:28.108: TFTP: Finished flash0:/ringtones/DistinctiveRingList.xml, time 00:00:00 for process 119

It seems my phone has many file missing, how can I do?

Tks Johnny

[George Sotiropoulos]

Hello,

Can you crosscheck on your running-config that all the corresponding files are included on the "tftp-server flash:" section?

I believe the following link will be useful for your case:

http://www.firewall.cx/cisco-technical-knowledgebase/cisco-voice/930-cisco-phone-upgrade.html

HTH

G

[l.buschi]

Yes I have all my files declared by tftp on configuration except for those missing file because I don't have them and don't know where to download them.

[George Sotiropoulos]

All the supported software of your version is given here:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/cme117spc.html

Can you check if you have access to the following link:

https://software.cisco.com/download/home/282359287/type/282074289/release/1.4(8)SR1?i=!pp

George